Front Desk Receptionist

عيادات اكوا دنت; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading dental clinic in Jeddah is seeking a Front Desk Receptionist to provide outstanding customer service and efficient administrative support. Responsibilities include welcoming patients, handling phone calls, scheduling appointments, and maintaining patient records. The ideal candidate should possess strong organizational skills, excellent communication, and the ability to manage multiple tasks. Proficiency in both English and Arabic is highly preferred for this role, ensuring a positive patient experience in a professional environment.

Qualifications

• Proficiency in phone etiquette and receptionist duties.
• Strong clerical and organizational skills with attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome and assist patients.
• Answer phone calls with professionalism.
• Schedule appointments and manage patient records.

Skills

Phone etiquette

Clerical skills

Organizational skills

Communication skills

Customer service

Multi-tasking

Bilingual (English and Arabic)

Job description

Company Description

AQUA Dent Clinics is a leading provider of digital dental solutions in Jeddah, dedicated to transforming smiles with innovative technology and exceptional care. Guided by the motto “Belief Ends with a Smile,” our clinics aim to deliver state-of-the-art dental services in a welcoming and professional environment. We strive to provide a comfortable experience for all patients, ensuring their needs are met with the highest quality of care. Contact us to join our commitment to excellence in dental health and patient satisfaction.

Role Description

This is a full-time on-site role based in Jeddah for a Front Desk Receptionist. Responsibilities include welcoming and assisting patients, answering phone calls with professionalism, scheduling appointments, maintaining patient records, and providing general administrative and clerical support. The receptionist will also ensure a positive customer experience through excellent communication and service while coordinating with staff to streamline clinic operations.

Qualifications

• Proficiency in phone etiquette and receptionist duties
• Strong clerical and organizational skills with attention to detail
• Excellent communication and interpersonal skills
• Proven ability to deliver outstanding customer service
• Ability to manage multiple tasks in a fast-paced environment
• Experience in healthcare or dental clinics is an advantage
• Proficiency in English and Arabic languages is highly preferred