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Warehouse Operations Lead: Customer Success & Inventory
Résumé du poste
A leading logistics company seeks a Customer Support Representative in Port Klang, Malaysia. The ideal candidate will manage customer inquiries, process orders, and ensure satisfaction in warehouse operations. Responsibilities include billing, inventory management, and communication with logistics partners. Candidates with proven customer service experience and strong problem-solving skills will thrive in this role, contributing to overall operational efficiency and customer satisfaction.
Qualifications
- Proven experience in customer service or a related field.
- Ability to work under pressure and meet deadlines.
- Knowledge of warehouse operations and inventory management is advantageous.
Responsabilités
- Serve as the main point of contact for customers.
- Handle customer inquiries, complaints, and requests.
- Maintain accurate inventory records and monitor stock levels.
- Coordinate with warehouse personnel and sales representatives.
- Address and resolve customer complaints related to orders.
Connaissances
Formation
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.