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3,261
Site Supervisor jobs in Malaysia
Customer Experience, Team Lead
Zurich 56 Company Ltd
Kuala Lumpur
On-site
MYR 30,000 - 45,000
30+ days ago
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Piping Engineering Team Lead - Fiberglass for Shipbuilding
National Oilwell Varco
Johor Bahru
On-site
MYR 80,000 - 100,000
30+ days ago
Sales Supervisor (FMCG - Ninja Mart) - Bahau
Ninja Van
Negeri Sembilan
On-site
MYR 100,000 - 150,000
30+ days ago
Job Opportunity – Well Intervention Supervisor
EP Group of Companies
Sarawak
On-site
MYR 120,000 - 180,000
30+ days ago
Discover more opportunities than anywhere else. Find more jobs nowSales Supervisor (FMCG - Ninja Mart) - Sungai Petani
Ninja Van
Sungai Petani
On-site
MYR 100,000 - 150,000
30+ days ago
Connect with headhunters to apply for similar jobsJob Opportunity – Well Testing Engineer/Drilling Fluid Specialist/Well Testing Supervisor/Senio[...]
EP Group of Companies
Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
iOS Developer (Junior Specialist / Team Lead)
EPS Consultants
Kuala Lumpur
On-site
MYR 150,000 - 200,000
30+ days ago
Production Manager - Lean Ops, Quality & Team Leader
Bunge
Pasir Gudang
On-site
MYR 80,000 - 100,000
30+ days ago
Logistics Team Lead: Warehouse & Team Growth
Arrow Electronics
Gelang Patah
On-site
MYR 100,000 - 150,000
30+ days ago
Customer Service Team Leader - (Global Business Services)
Kimberly Clark
Petaling Jaya
On-site
MYR 100,000 - 150,000
30+ days ago
Global Customer Service Team Lead – Order to Cash (Hybrid)
Kimberly Clark
Petaling Jaya
On-site
MYR 100,000 - 150,000
30+ days ago
Rotating Equipment Team Lead - Gran Morgu
SBM Offshore
Kuala Lumpur
On-site
MYR 80,000 - 110,000
30+ days ago
Sales Supervisor (FMCG - Ninja Mart) - Temerloh
Ninja Van
Pahang
On-site
MYR 100,000 - 150,000
30+ days ago
Production Supervisor/Line Leader (CNC Production)
Talent Recruit
Shah Alam
On-site
MYR 100,000 - 150,000
30+ days ago
Sales Supervisor (FMCG - Ninja Mart) - Teluk Intan
Ninja Van
Teluk Intan
On-site
MYR 30,000 - 50,000
30+ days ago
Customer Experience, Team Lead
Zurich 56 Company Ltd
Kuala Lumpur
On-site
MYR 30,000 - 45,000
Full time
30+ days ago
Job summary
A leading insurance provider in Kuala Lumpur is seeking a customer service representative to respond to customer and distributor requests, ensuring excellent service. The ideal candidate should have strong communication skills and the ability to adapt in a fast-paced environment. Previous experience in customer service or a related field is preferred.
Qualifications
- Previous experience in customer service, insurance, or a related field is a plus.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
Responsibilities
- Respond to customer and distributor requests to provide excellent service.
- Demonstrate understanding of customer’s needs.
- Enter data for new business and resolve customer problems.
Skills
Customer service experience
Communication skills
Analytical skills
Problem-solving skills
Adaptability
Job description
Responsibilities
- Responds to simple standard customer and distributor facing sales servicing requests in line with documented guidelines and rules, to provide excellent customer service.
- Demonstrates an understanding of the customer’s needs and helps ensuring these are met.
- They demonstrate a knowledge of relevant systems, products, processes, procedures, selling and retention techniques.
- They enter data for new business, and issue policies, process mid-term adjustments and renewals, and resolve simple standard customers’ problems.
- They contribute to achieving a positive team culture and working environment.
- They support the achievement of qualitative and quantitative targets, and demonstrate appropriate levels of customer service as measured by line manager’s call monitoring.
- They also act within agreed authority levels to ensure fair treatment of customers and to protect business stakeholder´s interests.
Qualifications
- Previous experience in customer service, insurance, or a related field is a plus.
- Excellent verbal and written communication skills, with the ability to convey information clearly and empathetically.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- A friendly and approachable demeanor, with the ability to build rapport with customers and team members.
- Ability to handle a fast-paced environment and adapt to changing customer needs and priorities.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.