Quality Assurance à Malaisie

Improving how people experience healthcare

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• Provides medical care to patients entering the urgent care facility.
• Supports the company standards of care.
• Complies with established standards, practices, and regulatory requirements.
• Ensures patient needs are met within the scope of practice as per State Statute.

1. Maintain policies, procedures, quality assurance, safety, environmental, and infection control standards.
2. Come prepared to care for patients and support the urgent care site through actions and communication.
3. Interact regularly with the manager and keep them informed of concerns and potential liability issues.
4. Render medical care to all patients during assigned shifts.
5. Arrive on time, ready to work, and stay until the clinic closes and all patients are seen.
6. Obtain patient history and perform physical examinations relevant to the presenting problem.
7. Order necessary laboratory and radiographic studies.
8. Make therapeutic decisions collaboratively with the patient.
9. Administer medications or treatments as needed.
10. Document patient encounters thoroughly in the EMR and sign off appropriately.
11. Review provider-related questions, complete necessary tasks, and follow up on patient care.
12. Participate in staff meetings and educational programs.
13. Maintain a safe, comfortable, and therapeutic environment.
14. Follow Universal Precautions and promote their use.
15. Maintain confidentiality of medical records per HIPAA and PHI policies.
16. Contribute to education programs for staff.
17. Attend required meetings and ongoing education.
18. Engage in professional development activities.
19. Participate in on-call duties as assigned.
20. Assist in onboarding, orientation, and training of new personnel and students.
21. Act as primary supervising physician for APPs, including Nurse Practitioners and Physician Assistants, in accordance with state regulations.
22. Conduct remote reviews of EMRs for quality and compliance.
23. Meet with supervisees regularly via various communication methods.
24. Review and investigate patient complaints and determine appropriate follow-up actions.
25. Report provider deficiencies to the State Medical Director.
26. Adhere to all policies, procedures, and uphold the CareSpot culture.
27. Collaborate with management and training staff on onboarding and evaluations.
28. Sign Supervising Physician Agreements and serve as backup as needed.
29. Perform other related duties as assigned.

• Unrestricted license to practice medicine in Florida.
• Graduate of an accredited medical or osteopathic medical school.
• Strong clinical judgment, procedural skills, and ability to teach adult learners.
• Excellent bedside manner, customer service, and respect for patients and staff.
• Familiarity with EMR systems.
• Receptive to feedback and collaborative work style.
• Self-motivated, organized, and results-oriented.

Preferred Qualifications: Board certification in Emergency Medicine, Family Medicine, or Primary Care Medicine; outpatient or urgent care experience.

Additional Qualifications: Appreciation for team-based care and conflict resolution skills.

The physical demands include standing, walking, sitting, lifting up to 40 pounds, and other activities necessary to perform job functions. Reasonable accommodations can be provided for individuals with disabilities.

Work may involve exposure to various patient situations, including accidents, injuries, and illnesses.