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A popular local cafe in Johor Bahru invites applications for a position involving excellent customer service. The role requires warmly welcoming guests, accurately ordering through the POS system, and serving food and beverages promptly. Attention to customer satisfaction is key, alongside professionalism in handling transactions. Join a dynamic team committed to a customer-first experience in a supportive environment.
Provide excellent customer service with a customer-first attitude.
Welcome and greet guests warmly; ensure they feel comfortable and well-attended.
Share menu highlights, promotions, and make genuine recommendations.
Take customer orders accurately and key them into the POS system.
Serve food and beverages promptly and professionally.
Monitor guest experience and ensure satisfaction with service, food, and environment.
Respond politely and promptly to customer requests.
Process payments, handle cash/credit transactions (where applicable).
Maintain good attendance, punctuality, and professionalism.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.