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A leading retail company in Kuala Lumpur is seeking an experienced retail associate to enhance customer shopping experiences. Responsibilities include providing excellent customer service, maintaining store appearance, and managing product replenishment. Candidates must be Malaysian nationals with at least 1 year of retail fashion experience and have a knowledge of fashion trends. This role requires teamwork and adaptability to a fast-paced environment.
1. Advising Customers
Provides excellent customer service by greeting customers warmly, identifying their needs, offering tailored advice, and ensuring a smooth sales process. Uses strong product knowledge to handle objections and close sales while building customer loyalty.
2. Maintaining Store Image
Keeps the store organized and visually appealing according to company standards. Supports visual merchandising updates and ensures new items are displayed correctly.
3. Product Handling and Replenishment
Assists in receiving, unpacking, and displaying products. Regularly replenishes stock and maintains proper organization in the stockroom.
4. Maintaining Corporate Image
Adheres to the Brand Lifestyle Guide and maintains a neat, professional appearance in full uniform.
5. Technology Use
Effectively uses store systems and RFID technology to locate, track, and manage products efficiently.
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