Online jobs in Malaysia
Customer Support Executive ( Native Japanese / JLPT N1 Speaker)
Two95 International Inc.
Customer Support Executive ( Native Japanese / JLPT N1 Speaker)
Job summary
A leading online shopping platform in Cyberjaya, Malaysia is seeking a Japanese Customer Support Executive. The role involves handling customer queries via chat, email, and calls in Japanese. Candidates should have JLPT N1 certification or be native Japanese speakers. This full-time position offers a competitive salary of RM 8,000 to RM 9,000, along with various allowances and benefits, including comprehensive medical coverage and employment visa support.
Benefits
Qualifications
- Must handle queries via chat, email, and calls in Japanese.
- Professional communication and customer handling are required.
- Willingness to relocate to Malaysia.
Responsibilities
- Provide solutions and support for online shopping experiences.
- Work in rotational shifts to cater to global customers.
Skills
Education
Job description:
We’re Hiring: Japanese Customer Support Executives
Location: Cyberjaya, Malaysia
Employment Type: Full-time, Office-based
Industry: Online Shopping Platform
What You’ll Do
Handle customer queries via chat, email, and calls in Japanese (English not required)
Provide solutions and support related to online shopping experiences
Ensure high-quality and professional communication with customers
Work in rotational shifts to support global customers
Apply Now!
Send your updated CV to arisha@two95hrhub.com Or WhatsApp at 013-8074658
What We’re Looking For
JLPT N1 certification OR Native Japanese speaker
Open to all nationalities (visa sponsorship available)
Fresh graduates & experienced customer service professionals are welcome
Willingness to relocate to Malaysia
What We Offer
Salary: RM 8,000 – RM 9,000 basic (depending on CS experience)
RM 500 transportation allowance
Shift allowance for afternoon shifts
Employment VISA & 1-way flight ticket reimbursement (for expats)
1-week hotel accommodation upon arrival (for expats)
Comprehensive medical benefits (in-patient & out-patient for self & family)
Maternity & paternity leave, annual leave, medical leave as per labor law
Optical & dental coverage
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.