Freelance jobs in Malaysia

Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If so, we are looking for you!

As a Luxury Brand Evaluator, you will explore the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Your insights will shape the future of luxury experiences.

• Choose your assignments based on your preferences and profile.
• Visit luxury stores or evaluate online—engage with sales associates in stores or from the comfort of your home.
• Observe carefully—visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
• Provide honest feedback through our platform via questionnaires.

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and nearly two decades of CX retail expertise, we’re committed to redefining customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, which allows you to manage missions, certifications, and feedback seamlessly.

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Have a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willing to adapt to different assignment types and industries.
• Ability to provide unbiased, honest feedback promptly via online surveys.

• This is a freelance, project-based position.
• Flexible working hours.