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Chief Operating Officer (COO) - Logistic Company
Job summary
A leading logistics company in Shah Alam, Malaysia, is seeking a dynamic Chief Operating Officer (COO) to oversee operations, optimize efficiency, and drive strategic expansion. The ideal candidate will have a solid background in logistics and supply chain management, capable of managing complex operations while ensuring compliance and financial sustainability. This role requires strong leadership skills and the ability to collaborate across teams to meet customer expectations.
Qualifications
- Strong background in logistics, supply chain management, and operational leadership.
- Experience in managing transportation activities and compliance.
- Ability to analyze financial data and optimize resources.
Responsibilities
- Oversee daily operations of ocean and land transportation activities.
- Streamline workflows to reduce turnaround times and costs.
- Manage supplier and carrier relationships for reliable service.
- Ensure compliance with shipping regulations and safety standards.
- Control operational budgets and analyze financial performance.
- Lead and mentor operations teams for continuous improvement.
- Collaborate with sales team to align operations with customer needs.
Skills
COMPANY OVERVIEW The company is a leading logistics company specializing in Door-to-Door Automotive Logistics in Malaysia. High level activities include, Ocean and Land Transportation, Vehicle Yard Management, International and Domestic Customs Clearance. We are seeking an experienced, dynamic, result-driven and visionary Chief Operating Officer (COO) to lead our company through its next phase of growth. The Chief Operating Officer (COO) will oversee daily operations, ensuring operational excellence, optimize efficiency, and drive strategic expansion and financial sustainability across our logistics services.
ROLE EXPECTATION The COO will be responsible for the execution of business strategies, operational excellence, and process optimization across all divisions. This role ensures seamless coordination between departments, cost-effective logistics solutions, and compliance with industry regulations. The ideal candidate will have a strong background in logistics, supply chain management, and operational leadership.
- Operational Leadership
- Oversee daily operations of ocean & land transportation activities, customs clearance, and vehicle processing centers.
- Ensure on-time deliveries, cost efficiency, and high service quality.
- Implement best practices in logistics, fleet management, and vehicle processing centers.
- Process Optimization & Efficiency
- Streamline workflows to reduce turnaround times and operational costs.
- Identify opportunities for process enhancement to increase efficiency and remove financial risks.
- Leverage IT Systems to enhance visibility and efficiency.
- Develop, Implement and Monitor KPIs (e.g., shipment delays, IT applications utilization, storage utilization, delivery times) and implement corrective actions.
- Implement best practices and innovative solutions to optimize logistics and transportation workflows.
- Supply Chain Management
- Manage relationship with suppliers, carriers and other partners to ensure reliable and cost-effective service delivery.
- Monitor supply chain performance metrics and adjust strategies as necessary to meet operational demands.
- Compliance & Risk Management
- Ensure compliance with shipping regulations, customs laws, and safety standards.
- Mitigate risks in transport routes, cargo handling, and documentation.
- Maintain relationships with port authorities, customs brokers, and transport partners.
- Financial & Resource Management
- Work with the CFO to control operational budgets and reduce wastage.
- Develop and manage operations budget, ensuring effective allocation of resources to achieve operational goals.
- Analyze financial data related to operations and make informed decisions to maximize profitability.
- Optimize utilization of assets and manpower while maintaining productivity.
- Team Management & Development
- Lead and mentor operations managers, logistics coordinators, and vehicle processing facility teams.
- Foster a culture of accountability, safety, and continuous improvement.
- Identify training needs and upskill employees in logistics technology.
- Customer & Stakeholder Coordination
- Collaborate with the CEO and work closely with sales team to ensure alignment between operational capabilities and customer expectation.
- Resolve escalated operational issues (delays, damages, customs disputes).
- Ensure smooth handoffs between sales, operations, and customer service.
- Communicate effectively with internal and external stakeholders to ensure transparency and collaboration across all business units and teams.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.