Aviation jobs in Malaysia

Reports To: Head - Strategy & Business Development

The Strategic Communications Manager creates, implements, and oversees communications programs and events—both internal and external—that effectively describe and promote the organization and its products/services. This role provides supervision and direction to staff and often works in conjunction with the Commercial department. The post holder ensures that all materials present a clear, unified, and positive image for the company and/or brand. He/She plans, prepares, and distributes original promotional content such as articles, news, press releases, email, social media posts, and other updates on behalf of the organization.

Strategic communications is important because it helps organizations effectively communicate specifically targeted messages, goals, and values to key audiences to achieve identified objectives. This can include building support for a particular policy or initiative, shaping public opinion, or managing a crisis.

• Media relations – develop and maintain rapport with local and international media to facilitate external publicity programmes on MASkargo products and services through press releases and publications.
• Advertising, Promotions & Branding – develop effective advertising and promotional activities as well as enhance the corporate brand, various communications programmes, and uphold the image of the company at all times.
• Event Management – plan and organise events according to company requirements, e.g., product/service/station launch, staff appreciation, agents' awards night, etc.
• Stakeholder Management – initiate and manage dialogues, meetings, and presentations with customers (Agents and Shippers), cargo industry representatives, and government authorities such as MOF, MOT, MITI, MIDA, and MICCI.
• Internal Communications – initiate and manage MASkargo’s internal communications activities.

• Degree in Mass Communication/Public Relations/Marketing/Event Management with 5 years of working experience in Communications, and/or
• Professional Certificate in Mass Communication/Public Relations/Marketing/Event Management and/or
• Diploma in Mass Communication/Public Relations/Marketing/Event Management with 7 years of working experience in Communications.

• Excellent communication and language skills, especially in English.
• Understanding of the workings of media—local and international, print and electronic—as well as social media.
• In-depth protocol knowledge of different cultures.
• In-depth knowledge of cultural sensitivities.

• Confident
• Friendly/Sincere/ Appreciative
• Observant/Retentive
• Consistent/Reliable
• Inquisitive/ Reflective/ Proactive
• Team Oriented