Travel jobs in Indonesia

The Tour Manager is responsible for the end-to-end planning, coordination, execution, and oversight of travel operations. This role covers the responsibilities of a Tour Planner, Tour Coordinator, Tour Leader, Ticketing Officer, Hotel & Transport Booking Staff, and Visa & Travel Document Staff.

• Tour Planning & Coordination – Design domestic and international travel itineraries.
• – Conduct destination research and identify attractions based on market demand.
• – Prepare budgets and determine tour package pricing.
• – Coordinate with local and international vendors (guides, local agents, etc.).
• – Organize efficient and attractive travel schedules.
• – Accompany tour groups during trips as the Tour Leader.
• – Serve as a liaison between participants and third parties (hotels, drivers, local guides).
• – Handle participants\' needs and resolve issues during trips.
• – Ensure the safety, comfort, and satisfaction of all travelers.
• Ticketing & Booking – Handle reservations and ticket issuance for flights, trains, and other transportation.
• – Manage reservation systems and ensure accurate passenger data.
• – Secure and confirm accommodation and land transportation bookings.
• – Prepare and process travelers’ documentation (visa, passport, insurance, etc.).
• – Provide guidance on visa requirements based on destination countries.
• – Liaise with embassies or visa agents when needed.

• Minimum Diploma or Bachelor’s degree, preferably in Tourism, Hospitality, or Business Management.
• At least 2–3 years of experience in a travel agency or tour operations.
• Certified Tour Leader is preferred.

• Proficient in ticketing systems (e.g., Amadeus, Galileo, or other GDS).
• Skilled in itinerary planning and tour package pricing.
• Knowledge of visa application processes and travel documentation.
• Proficient in MS Office and other digital tools.

• Excellent communication and interpersonal skills.
• Strong negotiation and vendor relationship skills.
• Leadership qualities, resilience, and ability to work under pressure.
• Willingness to travel domestically and internationally.
• Fluent in English (spoken and written); additional foreign language skills are a plus.

How many years\' experience do you have as a Tour Manager?