Travel Manager (Travel Agency)

Pengiklan Anonim; Jakarta Utara; On-site; IDR 504.116.000 - 840.195.000; Full time

Job summary

A leading tour and travel agency is seeking an experienced sales manager to lead and manage sales activities for exhibition and event-related tour packages. You will develop relationships with corporate clients, handle inquiries, and ensure smooth tour execution. The ideal candidate has over 5 years of experience in tour sales, excellent communication and negotiation skills, and a strong customer-oriented mindset. Flexibility in working hours and willingness to travel are required.

Qualifications

• Minimum 5 years of experience in tour sales or travel management, preferably handling exhibitions or business events.
• Proven track record in sales and client management.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Lead and manage sales activities for exhibition and event-related tour packages.
• Develop and maintain relationships with corporate clients and business partners.
• Coordinate closely with the operations team for smooth execution of tours.

Skills

Sales management

Client relationship management

Negotiation skills

Problem-solving

Communication skills

Customer-oriented mindset

Ability to work under pressure

Proficiency in English

Job description

Responsibilities

• Lead and manage sales activities for exhibition, trade show, and event‑related tour packages.
• Develop and maintain relationships with corporate clients, exhibitors, and business partners.
• Identify new sales opportunities and actively promote exhibition tour products and services.
• Coordinate closely with the operations team to ensure smooth execution of confirmed tours.
• Handle client inquiries, negotiations, and pricing proposals professionally.
• Manage and resolve customer complaints effectively, including pre‑event and on‑site issues, to ensure client satisfaction.
• Monitor sales performance, targets, and revenue, and prepare regular sales reports.
• Conduct post‑event follow‑ups to gather feedback and build long‑term client relationships.
• Ensure all sales activities comply with company policies and service standards.

Qualifications

• Minimum 5 years of experience in tour sales or travel management, preferably handling exhibitions or business events.
• Proven track record in sales, client management, and deal closing within the travel or tourism industry.
• Strong experience in handling customer complaints and managing client expectations.
• Excellent communication, negotiation, and presentation skills.
• Customer‑oriented mindset with strong problem‑solving abilities.
• Able to work under pressure and meet sales targets, especially during peak exhibition periods.
• Proficient in English (spoken and written); additional languages are a plus.
• Willing to travel and work flexible hours when required.

Location: PT. VISA TRANS BENUA, South Jakarta, Jakarta, ID

Department: Product & Tour Operation

Company: PT TURZON MITRA WISATA, West Jakarta, Jakarta, ID