English / Japanese Speaking Operations Assistant

Promax USA llc; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

An international hospitality firm is seeking an English-speaking Operations Assistant to manage Airbnb listings and support operations. The role offers international exposure, a startup environment with flexible hours, and the opportunity to travel to Japan. Candidates should be proactive, tech-savvy, and have strong communication skills. This is a full-time position with responsibilities including managing guest communications and handling operational tasks across multiple locations.

Benefits

International work experience

Startup environment

Opportunity to travel and work abroad

Qualifications

• Fluent English (required) – written and spoken.
• Japanese language ability preferred but not required.
• Strong organizational and communication skills.
• Proactive and reliable, able to work independently.
• Comfortable with technology.

Responsibilities

• Manage Airbnb listings, pricing, calendars, and guest messaging.
• Communicate professionally with guests in English.
• Handle operational tasks related to Airbnb platforms.
• Support startup operations including research and coordination.
• Assist with translations (English ↔ Indonesian / Japanese).
• Travel to Japan periodically for property oversight.

Skills

Fluent English

Japanese language ability

Strong organizational and communication skills

Proactive and reliable

Comfortable with technology

Education

College degree

Tools

Google Workspace

Airbnb tools

Job description

English/Japanese Speaking operations assistant

Promax USA LLC is hiring an English‑speaking Operations Representative to manage our growing international Airbnb and hospitality operations. This role is ideal for someone who enjoys responsibility, problem‑solving, and working in a fast‑growing startup environment with international exposure.

Location: Jakarta / Bali / Surabaya (Remote with travel). Employment Type: Full‑time (Flexible hours). International Role – Travel to Japan required.

Key Responsibilities

• Manage Airbnb listings, pricing, calendars, and guest messaging.
• Communicate professionally with guests in English (Japanese is a plus).
• Handle operational tasks related to Airbnb platforms and tools.
• Support startup operations including research, coordination, and problem‑solving.
• Assist with translations (English ↔ Indonesian / Japanese when applicable).
• Travel to Japan periodically to assist with property oversight and coordination, cleaning, guest check‑ins, and on‑site support.
• Participate in meetings conducted in English (and occasionally Japanese).

Qualifications

• Fluent English (required) – written and spoken.
• Japanese language ability (preferred but not required).
• Strong organizational and communication skills.
• Proactive, reliable, and able to work independently.
• Comfortable with technology (Google Workspace, online platforms, Airbnb tools).
• College degree is a plus, but not required for the right candidate.
• Willingness and ability to travel internationally.

Work Schedule

• Full‑time with flexible hours.
• Must be able to coordinate work based on Pacific Time (USA) when needed.

Why Join Us

• International work experience (Japan, USA, Indonesia).
• Startup environment with room for growth and responsibility.
• Hands‑on exposure to hospitality, short‑term rentals, and operations.
• Opportunity to travel and work abroad.
• Work directly with ownership and leadership.

About Promax USA LLC

Promax USA LLC is a U.S.-based company expanding operations in Japan and Indonesia. Our business includes short‑term rental management (Airbnb), construction and building maintenance, and hospitality, including multiple restaurant concepts.

Learn more at: www.jinhospitality.com

How to Apply

Please submit your resume (CV) via JobStreet. Qualified candidates will be interviewed via Zoom, followed by an in‑person interview when appropriate.