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Retail Store Lead — KPI & Ops Champion
Résumé du poste
A leading retail company in Jakarta is seeking a retail manager to oversee the sales assistant team and ensure compliance with operational standards. You'll manage staff schedules, develop team skills, and analyze sales reports to optimize performance. Ideal candidates should have a diploma, 4 years of retail experience, and strong leadership and communication skills. This role requires shift work, including weekends and holidays, with a focus on creating excellent customer service and satisfaction.
Qualifications
- 4 years of experience in a similar role in the retail industry (footwear/sportswear).
- Understanding of KPI Metrics.
- Willingness to work in shifts including weekends and holidays.
Responsabilités
- Ensure sales assistant team and cashiers follow SOP.
- Manage staff shift schedule and develop staff skills.
- Organize product display and maintain products according to SOP.
- Communicate product knowledge effectively to customers.
- Identify market trends and analyze sales reports.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.