Service Engineer ( Mechanical )

PT SEW Eurodrive Indonesia; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global leader in drive technology in Jakarta Utara is seeking a Mechanical Engineer. The role involves providing in-house and outdoor service support, assessing warranty claims, and maintaining workshop organization. Candidates should hold a Bachelor Degree, have experience as a mechanical engineer, and be fluent in relevant languages. Availability for travel and irregular hours may be required. This position offers an opportunity to work with a pioneer in drive-based automation.

Qualifications

• Experience as a mechanical engineer is required.
• Fluent in relevant languages is necessary.
• Availability to work irregular hours is required.

Responsibilities

• Provide in house and outdoor service support and repair.
• Assess customer's return unit and provide cost estimation for service.
• Investigate and verify customer warranty claims.
• Organize and maintain service workshop.

Education

Bachelor Degree

Tools

Microsoft Office

Job description

Responsibilities

• Provide in house and outdoor service support and repair
• Assess customer's return unit and provide cost estimation for service
• Investigate / assess and verify customer warranty claims
• Organize and maintain proper housekeeping at the electronics service workshop include all tools / equipment and parts
• Provide product training to customers
• Other tasks assigned by immediate superior as deem fit

Qualifications / Screening Questions

• How many years' experience do you have as a mechanical engineer?
• Which of the following languages are you fluent in?
• Which of the following Microsoft Office products are you experienced with?
• Are you available to travel for this role when required?
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
• Do you have a Bachelor Degree?

About the Company

• Manufacturing, Transport & Logistics 51-100 employees
• As a world leader in drive technology and a pioneer in drive-based automation, SEW-EURODRIVE has established a reputation for quickly solving the most difficult power transmission and motion control challenges. We introduced the gearmotor in 1931. In the 80 years since then, we have been bringing the best in drive technology to our customers.