Functional Consultant Sr.

PT. Metrodata Electronics, Tbk; Jakarta Utara; On-site; IDR 60.000 - 80.000; Full time

Job summary

A leading ICT company in Indonesia seeks a professional to provide comprehensive business solutions throughout the implementation process. Responsibilities include managing projects, supporting software implementation, and training clients on applications. The ideal candidate will demonstrate strong project management and customer service skills, ensuring successful solutions tailored to customer needs. This role involves direct interaction with clients and requires technical knowledge to facilitate effective training and ongoing support.

Qualifications

• Experience in software implementation and project management.
• Capability to provide effective business solutions.
• Strong communication and presentation skills.

Responsibilities

• Evaluate and recommend business solutions based on customer applications.
• Act as project manager and lead implementation teams.
• Provide post-implementation support to customers.

Skills

Project management

Customer service

Technical advising

Change management

Job description

Responsiblein providing solutions to customers in all phases of implementation regarding to implementation methodology, including detailed design, training, and implemetation. Demonstrate deepunderstanding of the customer's business process and provide simple or incomplex solutionaccording to assigned industry and software application.

Work closely with sales team and principals in order to support the achievement of sales target for software application, implementation service, and training service. Responsible in providing guidance to junior colleagues regarding to daily tasks.

Detail job desc:

• Evaluate, identify, and give recommendation regarding customer's application in order to provide the appropriate business solution; and compose it into business proposal, conduct the presentation and/or demo system to customer
• Act as project manager and lead project team in planning, designing, and monitoring during software implementation process
• Direct contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another development
• Act asa training instructor/coachfor customers in learning,understanding, and operation of the implemented software application in basic and advance trainings
• Maintain and develop knowledge of specific application system technology
• Act as technical advisor for team project and as a solution reference of problem faced by customer
• Responsible in controlling the quality of project activities
• Master change management principles to ensure the successful implementation of IT solutions and/or IT blueprint

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.