Associate Coordinator, Warehouse Operations

APL Logistics Ltd; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global logistics specialist in Jakarta Utara is seeking an Associate Coordinator for Warehouse Operations. The successful candidate will manage daily operations, ensure customer satisfaction, and coordinate with various teams to resolve issues. Applicants should have at least 3 years of experience in logistics and excellent communication skills. Additional knowledge in Sea and Air Freight will be an advantage. The role requires working on-site in Cakung North Jakarta.

Qualifications

• 3 years of experience in Freight Forwarding / Logistics industry.
• Pleasant personality with a positive working attitude.
• Good communication in English, both spoken and written.

Responsibilities

• Oversee daily operation activities to meet customer requirements.
• Coordinate with 2PL and factories to resolve discrepancies.
• Review 2PL performance weekly and monthly.

Skills

Communication skills

Interpersonal skills

Familiarity with MS Excel

Knowledge in Sea/Air Freight

Job description

Associate Coordinator, Warehouse Operations

• Responsible for the day-to-day operation activities and ensure meet with customer’s requirements
• Provide capacity plan by daily to 2PL partner
• Timely input data into system based on SOP
• Follow up to 2PL and Factories if any discrepancy
• Communication with CS team and factories for solving the problem
• Communication with carrier/shipping line for shipment arrangement
• Review 2PL performance by weekly and monthly basis
• Report local issues that may affect shipment to consignee (non-compliant vendors/carrier space/ or docs problems/delayed vessel etc).
• Coordinate with manager/team leader daily issues that may affect shipment (late deliveries or documents/inaccurate final booking details/carrier or warehouse problems)
• Provide data for origin KPI and coordination with customs officer.

Qualification

• 3 years of experience in Freight Forwarding / Logistics industry.
• Knowledge in Sea / Air Freight will be added advantage.
• Pleasant personality with positive working attitude.
• Possess excellent communication and interpersonal skills.

Requirements

• Familiar with Ms. Excel and Ms. Power point
• Knowledge to develop KPI will be added advantage
• Good communication with English and written
• Able to work in shift
• Willing to work on site warehouse in Cakung North Jakarta area

Key Result Areas

• Customer satisfaction through excellent service
• No service failure
• Timely transmission of reports

Manufacturing, Transport & Logistics 51-100 employees

APL LOGISTICS, PT

APL Logistics is a global supply chain specialist in the Automotive, Consumer, Industrial and Retail verticals. It provides a comprehensive range of origin and destination services in over 60 countries, including freight and transportation management, customs brokerage, warehousing, distribution and supply chain consulting. APL Logistics offers customized technology solutions and applications that help customers analyze and optimize their supply chains. APL Logistics is a unit of Tokyo-based Kintetsu World Express (KWE), a global transportation and logistics company.