Sales Executive jobs in United Kingdom

This is a role for an Account Manager with proficiency and experience working in the Digital/Tech sector – awareness and/or experience of other communications including Insight, and Content/Creative, Technology and/or Marketing Services, would be advantageous. Demonstrable agency experience with digital is a must.

About CDS

CDS is an agency that enables strategic change in organisations. We help clients create, develop and deliver better services to meet the evolving needs of customers, employees and citizens.

Our experts specialise in technical enablement, operational transformation, experience transformation and business process outsourcing. We improve outcomes by resolving complex insight, digital, data, technology and print challenges.

Consequently, many of the largest, most complex organisations trust CDS to provide solutions that improve health, wealth and safety in the UK. For example:

• Digitally transforming the ability to report crime online for UK police forces.
• Building a new digital platform for the regulator Social Work England.
• Providing behavioural analysis and insight to drive EE's evolving digital and customer service offering and delivering marketing and operational print management services to the Ministry of Defence

Responsibilities

• Manage a portfolio of client accounts, serving as their main point of contact
• Develop a deep understanding of our clients aims and ambitions, issues and challenges
• Develop and maintain strong, long-term client relationships built on trust and results
• Working collaboratively with the wider CDS operational teams to ensure customer satisfaction related to service delivery/support services across CDS clients.
• To develop ‘higher and wider’ client relationships across your nominated accounts.
• Flexibility and innovation to respond to customer needs, often travelling to customer sites to work with them to develop and agree solutions.

Requirements

• Essential
• 3+ years of account management experience, preferably in a digital agency environment
• Strong understanding of digital, data and technology solutions and delivery approach
• Excellent communication and presentation skills
• Proven track record of client retention and account growth
• Experience managing multiple accounts simultaneously
• Ability to work collaboratively in a fast-paced, creative environment
• Desirable
• Experience in highly regulated or compliance driven environments.
• Familiarity with government frameworks (e.g. G-Cloud, DOS) and associated commercial models / restrictions / opportunities.
• Experience leading technology enabled transformation programmes.
• Proven experience of working with / leveraging technology partners (and their teams) to enhance delivery outcomes. Ability to foster strong relationships with key technology partners, ensuring CDS Tech is positioned as a leader in delivering brilliantly where these technology solutions are prevalent.

Hybrid & Homeworking

To ensure the health, safety & wellbeing of our employees we have minimum standards for homeworking environments which must be maintained. Further details available on request.

Vetting

Due to the nature of this role and the business, you will need to either currently hold UK Government clearance to a minimum of SC level or be able to undergo and maintain this level of clearance.

In return

• Attractive base salary
• 25 days holiday + public holidays
• Company pension and life assurance scheme
• Medicash health plan – online GP access, support services & discounted gym membership
• Complimentary fruit, coffee, tea, and Friday drinks at the office
• Wellbeing events/services in Leeds office
• Cycle to work scheme
• Season pass loan for rail & bus travel
• A business focused on professional development and personal growth opportunities
• Smart, engaged co-workers and a culture of inclusion, innovation, and opportunity