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Service Technician
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Description du poste
Responsibilities
- Attend client sites to ensure correct utilization of chemistry and plant equipment to meet discharge consent limits or wastewater management needs.
- Assist in assembling equipment and plant for use within client or company sites, including fitting and installation.
- Promote sales of chemicals, parts, and servicing work to new and existing clients.
- Service client equipment to a high standard based on a service plan.
- Maintain rental units and provide condition reports post-hire.
Key Responsibilities
- Learn new skills and methods to provide the best advice and assistance to clients.
- Uphold company standards and professionalism.
- Comply with site rules and Permit to Work regulations when on client sites.
- Collaborate with the Service Delivery Manager to ensure all work is invoiced or reported.
- Provide Site Visit Reports after each customer contact to track follow-up works and SLA requirements.
- Participate in special projects or other work locations around the UK, including overnight stays.
- Plan routes efficiently to minimize mileage.
- Take ownership of equipment and maintain it to the highest standards.
Candidate Requirements
- Experienced technician with good operational standards and practices.
- Strong problem-solving skills and a logical approach to fault finding.
- Confident in customer and supplier interactions.
- Willing to prioritize customer needs.
- Flexible working hours and days based on business needs.
- Organized with good documentation skills for ISO and BSI compliance.
Benefits
- 23 days of annual leave plus bank holidays, increasing to 25 with service.
- 10 extra paid days for Reservists and Cadet Force Adult Volunteers.
- Life insurance after 6 months.
- Enhanced sickness, bereavement, maternity, and paternity pay.
- Employee Assistance Programme, including confidential help and support.
- Up to 5 paid counselling sessions.
- Pension salary sacrifice scheme for NI savings.
- Annual pay reviews.
- Accredited mental health first aiders.
- Access to benefits platform for discounts and financial advice.
- Free mortgage advice.
- Length of Service awards starting at 5 years.
- Opportunities for progression and development.
- Company vehicle, fuel card, phone, and laptop included.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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