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Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to elevate organizational performance throughout the project lifecycle. The Kantata Cloud for Professional Services is helping over 2,000 firms in more than 100 countries focus on and optimize their most important asset: their people.

Kantata is well-capitalized, hiring, and growing our loyal and diversified customer base faster than we ever have. Most importantly, we have a clear vision of where we’re going and how to get there. (Hint: It involves you.) Did we mention that Kantata is also an awesome place to work? You’ll have the opportunity to work in a dynamic environment with a team that loves what they do. A talented team, great perks, and an amazing culture = an employee-rated Best Place to Work!

The Opportunity:

Kantata is seeking a Product Designer to play a key role in the Kantata SX Product Management team This team is responsible for managing the roadmap of change for the SX product portfolio, this includes analysing new requirements, preparing high level user stories and delivering value assessments to drive prioritisation. This role requires lots of collaboration with our product managers, content design and engineering teams to design application pages, workflow and content for new features and solutions on a regular basis and a strong sense of ownership and accountability for ensuring the design is innovative, on brand in a compelling way focussing on usability and ease.

Your role includes liaising with our product teams to ensure designs are complete, easy to follow and accessible for end users . You will take a lead application page and workflow design during the product development cycle , and ensure consistency and clarity within the product reporting to the Head of Design and the VP Product Management for Kantata SX, you will ensure existing processes are followed and contribute to improvements in the way we work as our processes and technology evolve.

We’re looking for a proactive and experienced Designer with a background in enterprise SaaS solutions, with a passion for technology, eager to engage deeply with our customers and stakeholders to contribute hands-on, bringing problem-solving and creative skills to deliver measurable results and foster innovation.

Primary Responsibilities :

User Research & Personas: Ability to conduct interviews, surveys, and usability tests to inform design decisions.

Wireframing & Prototyping: Proficiency in tools like Figma, Sketch, or Adobe XD to create wireframes and interactive prototypes.

User Roles & Permissions: Crafting experiences that reflect complex access control and role-based interfaces.

Front-End Understanding and UX / UI design: demonstrates passion and proficiency in creating pages and user work flow that balances visual appeal and usability across enterprise features

Visual Design: Strong grasp of typography, color theory, layout, and brand consistency, structuring complex features and workflow in a way that’s intuitive and scalable

Design Systems: Ability to create and maintain scalable design systems for consistency across products.

Cross-Functional Collaboration: Working closely with PMs, engineers, QA, and marketing teams to align product vision and execution.

Customization vs. Configurability: Understanding where to allow user-level customization vs. system-wide configuration, balancing flexibility and scalability.

Scalability Mindset: Thinking in terms of systems that must support large, global organizations with thousands of users and complex org hierarchies.

Storytelling: Communicating design decisions using usage metrics, user feedback, and stakeholder narratives.

Motivated by challenges, with a passion for innovative design

Thrive in a fast-paced environment, adaptable to changing and competing priorities

Strong communicator, enjoy collaborating across a wide range of teams

A bold individual who thrives on responsibility and driving results

Prefer simple products and projects

Struggle with multitasking or managing multiple projects simultaneously

Wait for instructions and feedback, rather than taking a proactive approach

Requirements:

Strong creative and design skills, able to translate complex customer requirements into designs and flows

Strong demonstration skills, ability to tell a compelling story and explain design theories to ensure users and associated teams understand

Strong understanding of software from a usability, functional and benefits perspective

Ability to pick up new technology and functional concepts quickly

Strong written and verbal communication skills

Professional Services domain knowledge – experience in and a high-level understanding of the processes and challenges faced by Professional Services and Embedded Services organizations

Experience working with Salesforce in a technical or administration capacity

Ideally, this candidate will have strong PSA knowledge

Our EMEA Headquarters is situated in the heart of the vibrant city of London, just metres away from the River Thames and surrounded by restaurants, cafes and entertainment. Enjoy great perks like:

• Nespresso Coffee, snack bar, and private kitchen
• Panoramic views across the city from our modern top floor office space
• Large balcony looking south over the river
• Regular Together Thursdays team events
• Private Medical Insurance
• Group Income Protection (Disability Insurance)
• Death In Service (Life Insurance)
• Employee Assistance Programme
• Parental Leave - 16 weeks maternity, 8 weeks paternity, 100% employer paid
• Flexible PTO Policy
• Generous sick leave allowance

If you don't see your dream job listed, we encourage you to apply anyway. We don't want to miss out on the unique talents and qualities that make you...well, YOU! We would love to add you to the our network. Maybe it's not now, but soon. Let's develop a connection regarding future opportunities at Kantata.