Jobs bei Bt in Großbritannien

Below is a refined version of the job description, improving formatting and clarity while maintaining the original content and intent.

BT Group

Bristol, United Kingdom

Logistics

Yes

b61c88f3dde7

2

07.05.2025

21.06.2025

What you’ll be doing

• Perform detailed analysis of network performance and customer experience in a specific geographical area.
• Develop and implement detailed improvement plans to enhance network performance using existing radio network capabilities.
• Analyze public benchmark data (Umlaut and root metrics) to identify failures and implement strategies to reduce future risks.
• Identify and prioritize investment needs to improve customer experience, building compelling business cases for investment.
• Monitor network performance, investigate failure causes, and identify trends across the network.
• Support the development of less experienced team members and promote knowledge sharing to improve overall team skills.
• Collaborate with operations and managed service providers to address operational faults affecting performance.
• Prepare evidence packs to support decision-making, issue resolution, and investment approval.
• Utilize advanced data analytics skills to enhance operational processes.
• Assist regional managers with priority tasks as needed.

What you'll bring

Mandatory:

• Expertise in Mobile Network RAN optimization, planning, or performance management.
• Ability to make decisions in ambiguous situations with incomplete information.
• Strong communication skills, both written and verbal, to justify actions and influence decisions.
• Experience with Huawei, Ericsson, or Nokia performance counters and parameters.
• Knowledge of crowd data sources and their application in understanding radio propagation and customer hotspots.
• Proficiency in survey analysis, including layer 3 message diagnostics.
• Team-oriented attitude.

Nice to have:

• Experience with data analytics and processing large datasets.

What's in it for you

• Tailored training and development opportunities to advance your career.
• 10% bonus on target earnings.
• 25 days of annual leave, increasing with service, excluding bank holidays.
• Life assurance coverage.
• Pension scheme with employer contributions of 10% if you contribute at least 5% of your salary.
• Options to join healthcare plans, including dental insurance and gym memberships.
• Exclusive discounts on BT broadband packages, BT TV, TNT Sports, and NOW entertainment.
• Shared parental leave up to 50 weeks.
• Three volunteering days annually.
• Access to diverse employee networks, including Able2, Careers, Ethnic Diversity, Gender Equality, and Pride.