Customer Service Representative - Uncapped Commission

JR United Kingdom; Stockton-on-Tees; On-site; GBP 25,000 - 26,000; Full time

Job summary

An exciting opportunity awaits in a vibrant team dedicated to enhancing customer experiences. This role as a Customer Service Representative offers the chance to engage with customers, recommend products, and contribute to a positive culture. With a starting salary that rises with experience and a range of benefits including flexible working options and career development support, this position is perfect for those looking to build a lasting career. Join a forward-thinking company committed to your success and well-being, and make a meaningful impact in the lives of customers.

Benefits

24/7 online GP service

Market-leading paid carer’s leave

Family leave with full and half pay

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Optional dental coverage

Qualifications

• Confident communicator with strong relationship-building skills.
• Experience in customer service or sales roles is beneficial.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Recommend suitable products without pressure of hard sales tactics.

Skills

Customer Engagement

Sales Skills

Communication Skills

Education

High School Diploma

Job description

Customer Service Representative - Uncapped Commission, Stockton-on-Tees

Client: EE

Location: Stockton-on-Tees, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

• Where: Darlington
• Full time: Permanent
• Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission
• Hourly rate: £12.82 rising to £13.12 at 9 months

Job Description

If you’re a confident talker who enjoys asking questions and building relationships, this role might be perfect for you. Whether you have extensive life experience or are skilled at managing family negotiations, your transferable skills can help you succeed as a sales advisor with EE. We will provide training to help you confidently discuss our products and services.

This role involves engaging with customers over the phone to enhance their digital lives and recommend suitable products, without the pressure of hard sales tactics. Join our Sales Team in Darlington and make a difference.

We value flexibility and support your success by allowing you to schedule your breaks, bank time, and occasionally work from home when needed.

Benefits

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses
• Access to a 24/7 online GP service for you and your immediate family
• Market-leading paid carer’s leave, up to 2 weeks
• Family leave with 18 weeks full pay and 8 weeks half pay for all parents
• Discounts on EE & BT products, saving hundreds annually
• Support for career development and progression
• Season Ticket Travel Loan
• Volunteering days to support your community
• Optional private healthcare and dental coverage

Join a team with a positive culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?