Jobs bei Bt in Großbritannien

This job is critical in supporting the Consumer division to ensure that contact centre operations are effectively and efficiently identifying the correct engineer to resolve customer issues 1st time, contributing to our aim of Number 1 for Service. You will have ownership of revenue leakage through Credits and Goodwill targets, driving reduction in credit per call handled metrics and implementing targets for the operation. Working with the Senior Finance Manger this role will identify operational efficiency opportunities, review Business Cases (including Simplify) to ensure we continue to reduce Engineering costs and reduce revenue leakage.

• Commercial business partner to the Senior Business Partnering & Commercial Finance Manager
• Wholly responsible for the recommendation of budget EBITDA Engineering targets and production of the budget.
• Accountable for the reporting, monthly forecasting and tracking of financial performance of the Engineering & Compensation areas.
• Develop cost driver models to articulate variances to budget via operational metrics to drive efficiency.
• Compare and contrast across brands and within brands to highlight areas of inefficiency.
• Highlight any risks and opportunities to financial targets.
• Owner of business case sign‑off.

• Qualified Accountant (ACA/ACCA/CIMA or equivalent) or an individual currently in the later stages of their finance qualification.
• Experience of finance business partnering to senior leaders.
• Budget and forecasting experience.
• Track record of influencing business and operational improvement.
• Working in a virtual team.

We're EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we're for everyone, on any network - serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We've been awarded the UK's best network for the last 10 years. It's central to our vision - to be the most personal customer‑focused technology company in the UK. That means earning a place on customers' home screens by offering them more than ever before, whether that's helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids' learning with EE Learn.

We're also part of BT Group, which we're even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer's leave
• World‑class training and development opportunities
• Option to join BT Shares Saving schemes.

We value diversity and celebrate difference. 'We embed diversity and inclusion into everything that we do. It's fundamental to our: we connect for good.' We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development.