Customer Service Representative - Uncapped Commission

TieTalent; Mountain Ash; On-site; GBP 25,000 - 26,000; Part time

Job summary

A leading company in the technology sector is seeking a part-time Customer Service Representative to join their team in Mountain Ash. In this role, you will be responsible for engaging with customers and assisting them with their needs. The company offers competitive pay, flexible working arrangements, and excellent career development opportunities.

Benefits

Hourly rate of £12.82 plus incentives

Online GP access

Market leading paid carer's leave

Equalized family leave

Substantial discounts on EE & BT products

Career support and development opportunities

Volunteering days

Optional Private Healthcare and Dental

Qualifications

• Entry level position requiring confidence in talking and engaging with customers.
• Transferable skills from personal experiences are valuable for the role.

Responsibilities

• Engage with customers over the phone about products and services.
• No hard sales, focused on enhancing customer experiences.

Skills

Communication

Sales skills

Customer service

Job description

Customer Service Representative - Uncapped Commission

3 days ago Be among the first 25 applicants

About

Part time: Permanent - 20 Hours per week

Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission

Location: Merthyr Tydfil Contact Centre

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

Part-time Shift Pattern

MondayTuesdayWednesdayThursdayFridaySaturdaySundayOFFOFF16:30-21:0016:30-21:0016:30-21:0009:45-18:00OFF

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• Agreatstarting hourly rate of £12.82 per hour, plus incentives and bonuses
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
• Hugediscounts of EE & BT products including your Mobile and Broadband – saving youhundredsofpoundsevery year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Volunteering days, so you cangive backto your local community
• Optional Private Healthcare and Dental, to protect you and your family
  
  

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

• Mountain Ash, Wales
  
  

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

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