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Descripción de la vacante
A well-established IT service provider in Norwich is looking for an experienced IT Engineer to support a range of IT systems across various environments. The ideal candidate will have a strong customer service orientation and technical skills in IT support. Responsibilities include installing hardware, maintaining systems, and providing user support. This role offers a salary between £27,500 and £39,000 depending on experience. Excellent opportunity for a technically skilled professional.
Formación
- Commercial experience in IT support.
- Strong customer service and communication skills.
- Full, clean UK driving licence.
Responsabilidades
- Install and configure hardware, operating systems, and applications.
- Monitor and maintain computer systems and networks.
- Provide face-to-face and remote support to users.
- Diagnose and resolve hardware/software faults.
- Replace components and support application rollouts.
- Set up user accounts and manage password issues.
- Respond to call-outs within agreed timeframes.
- Maintain documentation and produce relevant reports.
- Build strong working relationships with clients and colleagues.
- Test and evaluate new technologies.
- Carry out other duties as directed by senior staff.
Conocimientos
Herramientas
IT Engineer
Norwich (5 Days on site)
Salary : £27,500 - £39,000 (DOE)
REED Technology are working with a well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team.
This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of IT systems across commercial, governmental, and educational environments.
- Install and configure hardware, operating systems, and applications
- Monitor and maintain computer systems and networks
- Provide face‑to‑face and remote support to users
- Diagnose and resolve hardware / software faults
- Replace components and support application rollouts
- Set up user accounts and manage password issues
- Respond to call‑outs within agreed timeframes
- Maintain documentation and produce relevant reports
- Build strong working relationships with clients and colleagues
- Test and evaluate new technologies
- Carry out other duties as directed by senior staff
- Commercial experience in IT support
- Strong customer service and communication skills
- Full, clean UK driving licence
- Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP)
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.