IT Support Engineer - Mac/Google Workspace & AV

Core-Asset Consulting Ltd; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading FinTech company in Edinburgh is seeking an experienced IT Support professional to deliver high-quality technical support. The role involves collaborating with a small IT team, helping both office-based and remote users, and addressing a range of technical issues. Ideal candidates should have solid experience in IT support, strong communication skills, and familiarity with macOS or Google Workspace. Join a dynamic environment where you can contribute to maintaining service levels and ensuring business continuity during a period of team restructuring.

Qualifications

• Proven experience in a hands-on IT support role.
• Strong communication skills and a customer-focused approach.
• Experience supporting macOS and Apple hardware is advantageous.

Responsibilities

• Provide friendly, professional IT support to office-based and remote users.
• Work collaboratively with the IT team to prioritize tasks.
• Support and troubleshoot meeting room audio-visual systems.

Skills

Proven experience in a hands-on IT support role

Strong communication and interpersonal skills

Experience supporting macOS and Apple hardware

Confidence troubleshooting audio-visual equipment

Basic understanding of networking principles

Familiarity with administering and supporting SaaS applications

Strong problem-solving skills

Job description

A leading FinTech company in Edinburgh is seeking an experienced IT Support professional to deliver high-quality technical support. The role involves collaborating with a small IT team, helping both office-based and remote users, and addressing a range of technical issues. Ideal candidates should have solid experience in IT support, strong communication skills, and familiarity with macOS or Google Workspace. Join a dynamic environment where you can contribute to maintaining service levels and ensuring business continuity during a period of team restructuring.