IT Support Engineer - 1st Line, Hybrid

The William Reed Group; Brighton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global media group is seeking a System Support Engineer to join its IT Operations team in Brighton. This full-time role involves providing first-line technical support and interacting with users to resolve issues. Candidates should possess strong troubleshooting skills for both software and hardware, excellent organizational abilities, and familiarity with Microsoft Office. The position offers competitive benefits and hybrid working options in a supportive environment.

Benefits

Competitive benefits

Hybrid working options

Qualifications

• Strong troubleshooting skills for both software and hardware.
• Excellent organizational skills are essential.
• Familiarity with Microsoft Office is required.

Responsibilities

• Provide first-line technical support to users.
• Interact with users to resolve technical issues.
• Document systems and processes.

Skills

Troubleshooting skills

Organizational abilities

Familiarity with Microsoft Office

Job description

A global media group is seeking a System Support Engineer to join its IT Operations team in Brighton. This full-time role involves providing first-line technical support and interacting with users to resolve issues. Candidates should possess strong troubleshooting skills for both software and hardware, excellent organizational abilities, and familiarity with Microsoft Office. The position offers competitive benefits and hybrid working options in a supportive environment.