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8,712

Home Manager jobs in United Kingdom

Derby IT Service Desk Manager — Lead, Improve & Delight Users

Flint Bishop Solicitors

East Midlands
On-site
GBP 40,000 - 55,000
30+ days ago
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L1 SOC Analyst - Systems Integrator

Hamilton Barnes Associates Limited

England
On-site
GBP 23,000 - 27,000
30+ days ago

SDR Team Lead - Systems Integrator

Hamilton Barnes Associates Limited

Greater Manchester
On-site
GBP 35,000 - 57,000
30+ days ago

Radio Systems Engineer & Field Integrator

Hamilton Barnes Associates Limited

England
On-site
GBP 34,000 - 40,000
30+ days ago

Sales Training Lead: Empower Reps to Excel

The Portfolio Group

Hinckley and Bosworth
On-site
GBP 60,000 - 80,000
30+ days ago
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Zoo Catering General Manager: Lead F&B Growth

Compass Group UK & Ireland

Atherstone
On-site
GBP 43,000 - 51,000
30+ days ago

Community Manager

CommonAI C.I.C.

Cambridge
On-site
GBP 35,000 - 50,000
30+ days ago

Travel Co-ordinator

Charles Taylor

Sunderland
On-site
GBP 28,000 - 33,000
30+ days ago
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Engineering Manager: Lead High-Impact Projects & Teams

Computerworld Personnel Ltd

Bristol
On-site
GBP 60,000 - 80,000
30+ days ago

Hospital Account Manager

IUK IQVIA IES UK Limited

England
Remote
GBP 40,000 - 55,000
30+ days ago

PRINCE2 Practitioner

AKU Training Ltd

Belfast
On-site
GBP 60,000 - 80,000
30+ days ago

Software Engineer I - Backend Focus (Viator)

TripAdvisor LLC

City Of London
Hybrid
GBP 60,000 - 80,000
30+ days ago

Territory Manager – Various locations

Optimum Medical

Leeds
Hybrid
GBP 30,000 - 45,000
30+ days ago

Commercial Insurance Account Executive - SME/Mid-Market Growth

Lawes Insurance Recruitment

Glasgow
On-site
GBP 55,000 - 65,000
30+ days ago

PRINCE2 Practitioner

AKU Training Ltd

Lisburn
Remote
GBP 60,000 - 80,000
30+ days ago

Private PA - Media CEO

Leaman Consulting LLP

City Of London
On-site
GBP 80,000 - 100,000
30+ days ago

Pharmacy Training Lead

Montu UK

Winnersh
On-site
GBP 40,000 - 60,000
30+ days ago

Online Course Creator – Remote Education Role – Ideal for Trainers and Coaches

Mashreq Bank

United Kingdom
Remote
GBP 60,000 - 80,000
30+ days ago

Maintenance Team Leader

INNOVA SEARCH

Birkenhead
On-site
GBP 80,000 - 100,000
30+ days ago

Implementation Assistant (Project Coordinator)

Supply Technologies

Antrim
On-site
GBP 28,000 - 35,000
30+ days ago

Europe Project Implementation Coordinator

Supply Technologies

Antrim
On-site
GBP 28,000 - 35,000
30+ days ago

Santa Photo Set Manager - York Galleria

Joy Memories

York and North Yorkshire
On-site
GBP 80,000 - 100,000
30+ days ago

Business Support Officer

NHS

Telford
On-site
GBP 27,000 - 31,000
30+ days ago

Manager, Controls and Issues Advisory

Mastercard

Dunstable
On-site
GBP 60,000 - 80,000
30+ days ago

Technical Coordinator

Pinnacle Recruitment Ltd

England
On-site
GBP 50,000 - 55,000
30+ days ago

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Derby IT Service Desk Manager — Lead, Improve & Delight Users
Flint Bishop Solicitors
East Midlands
On-site
GBP 40,000 - 55,000
Full time
30+ days ago

Job summary

A leading law firm in the UK seeks an experienced IT Service Desk Manager responsible for managing the IT Service Desk and ensuring top-quality service delivery. This role includes overseeing a small team, managing incident requests, and continually improving IT processes. Ideal candidates will have proven experience in a professional service environment, particularly with ManageEngine’s ServiceDesk Plus and ITIL processes. Enjoy competitive benefits and a supportive working environment at the Derby head office.

Benefits

Competitive salary
Bonus potential
Career Development opportunities
Staff discounts on legal services
Extra day off for your birthday

Qualifications

  • Proven experience managing an IT Service Desk or support function within a professional services or law firm environment.
  • Strong working knowledge of ManageEngine’s ServiceDesk Plus or similar ITSM tools.
  • Solid understanding of ITIL processes and service management best practices.

Responsibilities

  • Lead, manage, and develop the IT Service Desk team, ensuring high levels of performance.
  • Oversee all incident, request, and problem management activities using ServiceDesk Plus.
  • Maintain strong working relationships with staff across all departments.

Skills

IT Service Desk management
ManageEngine’s ServiceDesk Plus
ITIL processes
Leadership
Communication
Customer service orientation

Education

ITIL Foundation certification

Tools

Microsoft 365
Active Directory
Windows Server
Job description
A leading law firm in the UK seeks an experienced IT Service Desk Manager responsible for managing the IT Service Desk and ensuring top-quality service delivery. This role includes overseeing a small team, managing incident requests, and continually improving IT processes. Ideal candidates will have proven experience in a professional service environment, particularly with ManageEngine’s ServiceDesk Plus and ITIL processes. Enjoy competitive benefits and a supportive working environment at the Derby head office.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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