Community Manager

CommonAI C.I.C.; Cambridge; On-site; GBP 35,000 - 50,000; Full time

Job summary

A community-focused technology organization in Cambridge is seeking a highly motivated Community Manager to foster relationships within a vibrant member network and promote collaborative initiatives. The ideal candidate will have a passion for technology, strong organizational skills, and experience in event planning and social media management. This role offers a supportive work environment and opportunities for professional development.

Benefits

Competitive salary package

Professional development opportunities

Networking opportunities

Collaborative work environment

Qualifications

• Passion for community building and supporting technology start-ups.
• Understanding of open source development principles and AI technology.
• Exceptional interpersonal skills to connect with diverse individuals.

Responsibilities

• Serve as primary contact for members and manage relationships.
• Plan and execute events to engage community members.
• Craft informative content for various communication channels.
• Develop social media strategy to enhance brand awareness.

Skills

Community building

Communication skills

Event planning

Social media management

Organizational skills

Job description

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CommonAI CIC is a non-profit membership organisation, founded on a belief in collaborative engineering for the safe and responsible development of foundational AI technologies. A place where AI startups, enterprises large and small, public sector bodies and academia can share resources and knowledge, to codevelop and grow businesses, fast.

We are seeking a highly motivated and engaging Community Manager to be the heart of the CommonAI member network. You will be instrumental in cultivating strong relationships with our members, fostering a vibrant and collaborative community, and amplifying CommonAI's mission and impact. This role requires a proactive individual with excellent communication, organisational, and interpersonal skills, and a genuine enthusiasm for technology.

Responsibilities

• Member Relationship Management:
  • Serve as the primary point of contact for our members, building rapport and understanding their needs and goals.
  • Proactively engage with members to encourage participation in community initiatives and facilitate connections between them.
  • Gather feedback from members to continuously improve our offerings and the overall community experience.
  • Onboard new members, ensuring they feel welcomed and have the resources they need to succeed within the CommonAI ecosystem.
• Event Planning and Execution:
  • Conceptualise, plan, and execute a diverse range of online and in-person events, including workshops, networking sessions, hackathons, and meetups, that cater to the interests and needs of our members.
  • Manage all logistical aspects of events, including venue booking, speaker coordination, marketing, and on-site support.
  • Evaluate the success of events and identify opportunities for improvement.
• Communications Coordination:
  • Craft compelling and informative content for various communication channels, including email newsletters, community forums, and website updates.
  • Ensure consistent and timely communication of important announcements, resources, and opportunities.
• Social Media Management:
  • Develop and execute a social media strategy to build brand awareness, engage with the wider AI and open source community, and promote CommonAI's activities and achievements.
  • Create engaging and relevant content for various social media platforms.
  • Monitor social media channels, respond to inquiries, and foster positive online interactions.
  • Track and analyse social media performance to optimise engagement and reach.

Requirements

• A passion for community building, with a particular interest in supporting technology start-ups and fostering collaboration across organisational boundaries.
• A good understanding of open source development principles and the AI technology ecosystem.
• Excellent written and verbal communication skills, with the ability to create engaging and informative content.
• Exceptional interpersonal and relationship-building skills, with a natural ability to connect with people from diverse backgrounds.
• Strong organizational and project management skills, with the ability to manage multiple tasks and deadlines effectively.
• Experience in planning and executing successful events, both online and in-person.
• Proficiency in managing social media platforms and utilizing social media management tools.

Benefits

• A collaborative and supportive work environment.
• The opportunity to have a high impact in a growing organisation.
• Competitive salary package and pension.
• Professional development opportunities.
• Networking opportunities with influential people from across the tech sector and academia.
• A vibrant office environment located a few minutes walk away from Cambridge train station.

CommonAI CIC is an equal opportunity employer and is committed to creating an inclusive and diverse workplace.