Customer Support à Grande-Bretagne

At OSI Electronics UK, we deliver end‑to‑end electronic manufacturing services—from design and prototyping to PCB assembly and full box builds. Serving both domestic and international markets, we pride ourselves on producing high‑quality, reliable products with outstanding customer support and timely delivery.

We are seeking a proactive and experienced Quality Engineer to strengthen our site’s quality function. This role is key to driving continuous improvement across quality standards and ISO systems. You will be responsible for developing, implementing, and maintaining robust quality assurance and control systems. This includes defining standards, inspection methods, and procedures to ensure the precision, accuracy, and reliability of our products.

• Lead quality initiatives to support continuous improvement and ISO compliance.
• Define and implement inspection, testing, and evaluation procedures.
• Review engineering designs to incorporate quality requirements.
• Act as the primary contact for shop floor quality issues (mechanical fit, process quality, component specifications).
• Conduct investigations and enforce rapid containment and long‑term corrective actions.
• Compile and present regular quality reports to the Quality Manager and relevant teams.
• Analyse production data and develop key quality metrics.
• Support production teams with technical guidance to meet quality standards.
• Communicate quality‑related information across internal and external stakeholders.
• Complete First Article Inspection Reports (FAIRs) per customer specifications.
• liaise with suppliers to ensure incoming goods meet quality standards.
• Manage customer, supplier, and internal quality concerns using 8D corrective action reports.
• Conduct internal and external audits.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
• Report to manager or senior management any quality problems or defects to ensure corrective action.
• Duties may be modified or assigned at any time to meet the needs of the business.

• HNC qualification or equivalent.
• Minimum 5 years’ experience in electronics manufacturing.
• Solid understanding of ISO 9001, ISO 14001, ISO 13485, and Lean Manufacturing principles.
• Strong IT skills and data analysis capabilities.