Customer Success Manager-Jobs in Frankreich

What you will do:

• Manage and grow the assigned book of agency business through the development of account management, business development, and commercial strategies;
• Maintain and expand the client portfolio within the agency, acting as a strategic advisor to facilitate brief conversations, programmatic execution, and overall campaign success with Adlook;
• Serve as the primary point of contact at Adlook for your book of business, addressing technical and commercial inquiries professionally and efficiently;
• Provide valuable insights to clients regarding campaign enhancements and optimizations by becoming an expert in Adlook solutions;
• Build client-facing materials and best practices to grow client business;
• Offer ongoing training to clients as new features are rolled out;
• Support the regional commercial team during the sales lifecycle with technical expertise and problem-solving capabilities;
• Facilitate effective communication with cross-functional leaders, engaging in collaborative problem-solving to address business challenges, identify growth opportunities, and drive organizational efficiency.

What is required:

• 6+ years of experience in ad tech (preferably in a DSP, SSP, measurement, ad serving solutions, or data provider);
• Experience working with UK agencies, with a proven track record of growing adoption of programmatic solutions within a complex agency matrix through commercial engagement;
• Ability to build strong relationships with internal and external stakeholders, including the executive team and industry groups;
• Experience in developing strategically grounded, insight-driven solutions;
• Native English language skills;
• Vast technical and commercial understanding of the programmatic industry;
• Excellent communication, interpersonal, influencing, and negotiation skills.

Why Adlook:

• Join an innovative company focused on future-proof solutions;
• Contribute to the success of a new business that will become a strategic revenue source for RTB House Group. Your work is vital to our growth and success;
• Work with talented people in one of the fastest-growing sectors of online advertising;
• Opportunity to work in a truly international environment;
• Enjoy a friendly atmosphere while collaborating with a dynamic team of open-minded professionals passionate about internet technology and advertising solutions.