Retail Customer Experience Specialist

Three UK; Slough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications provider in the UK is seeking a Retail Customer Advisor to enhance customer engagement and deliver exceptional service. Key responsibilities include improving customer experience, achieving sales targets, and providing tailored solutions. Ideal candidates should be customer-focused, collaborative, and proactive in problem-solving. Comprehensive training will be provided. Enjoy benefits like a staff handset, holiday allowance, and discounts across various retailers.

Benefits

Free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

Holiday allowance of 31 days annual leave

Qualifications

• Strong passion for delivering exceptional customer service.
• Ability to work well within a team to contribute positively.
• Resourceful and proactive in resolving customer inquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by promoting innovative products.
• Achieve personal and store KPIs by driving sales.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading telecommunications provider in the UK is seeking a Retail Customer Advisor to enhance customer engagement and deliver exceptional service. Key responsibilities include improving customer experience, achieving sales targets, and providing tailored solutions. Ideal candidates should be customer-focused, collaborative, and proactive in problem-solving. Comprehensive training will be provided. Enjoy benefits like a staff handset, holiday allowance, and discounts across various retailers.