Customer Experience Specialist

Boots Opticians; East Grinstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical retailer in East Grinstead is seeking a Customer Advisor to provide top-notch service to customers. Responsibilities include assisting customers, promoting in-store offers, and maintaining a clean and inviting store environment. The ideal candidate excels in communication, enjoys teamwork, and is motivated to represent the brand positively. Full training is provided. This role offers a competitive hourly rate with added benefits including flexible work options and a generous employee discount.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Ability to excel in a fast-paced environment.
• Strong communication and listening skills.
• Desire to be a brand ambassador for Boots.

Responsibilities

• Assist customers in-store and provide excellent service.
• Promote in-store offers and keep the store presentable.
• Manage stock displays and help with back shop tasks.

Skills

Effective communication

Team collaboration

Customer engagement

Ability to work in a varied environment

Job description

A leading optical retailer in East Grinstead is seeking a Customer Advisor to provide top-notch service to customers. Responsibilities include assisting customers, promoting in-store offers, and maintaining a clean and inviting store environment. The ideal candidate excels in communication, enjoys teamwork, and is motivated to represent the brand positively. Full training is provided. This role offers a competitive hourly rate with added benefits including flexible work options and a generous employee discount.