Café Customer Experience Specialist

Marks and Spencer plc (UK); Trafford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail chain in Trafford is looking for a Customer Assistant to join their café team. This role involves delivering exceptional service while showcasing a thorough knowledge of food and drink trends. Responsibilities include utilizing digital tools to enhance customer experience and maintaining high food safety standards. Ideal candidates will be passionate about food, able to adapt quickly, and work effectively with colleagues. The position promises a dynamic environment with a commitment to customer satisfaction.

Qualifications

• Passion for food and drink trends.
• Ability to recommend and promote products.
• Good understanding of store operations.

Responsibilities

• Deliver an exceptional shopping experience for customers.
• Utilize digital tools for customer service.
• Maintain cleanliness and high standards in food safety.

Skills

Digital confidence

Excellent communication

Team player

Flexibility

Job description

A leading retail chain in Trafford is looking for a Customer Assistant to join their café team. This role involves delivering exceptional service while showcasing a thorough knowledge of food and drink trends. Responsibilities include utilizing digital tools to enhance customer experience and maintaining high food safety standards. Ideal candidates will be passionate about food, able to adapt quickly, and work effectively with colleagues. The position promises a dynamic environment with a commitment to customer satisfaction.