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Customer Success Manager-Jobs in United States

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Success Manager - UK

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Meeting & Events Sales Manager

Sei unter den ersten Bewerbenden.
G1 Group
City of Edinburgh
GBP 30.000 - 45.000
Sei unter den ersten Bewerbenden.
Vor 3 Tagen
Jobbeschreibung

Social network you want to login/join with:

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Client:

G1 Group

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

03265d728c21

Job Views:

14

Posted:

01.08.2025

Expiry Date:

15.09.2025

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Job Description:

The Scotsman Hotel, 20 North Bridge, Edinburgh, Edinburgh, EH1 1TR

Position Summary:

As the Sales & Events Manager at The Scotsman Hotel, you will play a pivotal role in driving group and event business to one of Scotland’s most iconic and luxurious heritage hotels. You will be responsible for generating revenue through the proactive sales of our diverse event spaces, while delivering personalised, world-class service aligned with the elegance and prestige of The Scotsman brand. With a deep understanding of the luxury hospitality market, you will act as a trusted advisor to corporate clients, social planners, and high-profile guests seeking refined, bespoke event experiences in the heart of Edinburgh.

Key Responsibilities:

Sales & Business Development:

  • Proactively source, secure, and convert new MICE (Meetings, Incentives, Conferences, and Events) and group business for The Scotsman Hotel.
  • Promote the hotel's unique event spaces, including heritage boardrooms, private screening rooms, and exclusive dining venues, with a focus on tailored, high-end experiences.
  • Prepare detailed and personalised proposals, conduct site visits, and represent the hotel in a polished and professional manner to prospective clients.
  • Build strategic partnerships with local businesses, event planners, DMCs, and travel trade partners.
  • Client Relationship Management:

  • Act as the main point of contact for clients from enquiry through to post-event follow-up, ensuring the highest level of service at every stage.
  • Cultivate long-term relationships with repeat clients and VIP guests, understanding their preferences and anticipating their needs.
  • Uphold The Scotsman’s reputation for discretion, excellence, and refined Scottish hospitality.
  • Event Coordination & Execution:

  • Work closely with operations, F&B, rooms division, and the concierge team to ensure flawless execution of each event.
  • Oversee contract preparation, room block management, billing coordination, and event detailing in alignment with brand standards.
  • Ensure all events are delivered to the five-star level expected of The Scotsman Hotel.
  • Market Intelligence & Reporting:

  • Monitor market trends and competitor activity to identify opportunities for growth.
  • Maintain accurate sales forecasts, activity logs, and event recaps.
  • Attend relevant industry events, exhibitions, and networking functions to increase brand awareness and bookings.
  • Requirements:

  • Proven ability to exceed revenue targets while maintaining a luxury client experience.
  • Strong communication and presentation skills with a natural flair for relationship-building.
  • Experience with sales/event software such as Delphi, Opera, or similar platforms.
  • A genuine appreciation for heritage properties and the ability to convey The Scotsman’s unique story and character.
  • Personal Attributes:

  • Impeccably presented with a warm, confident, and professional demeanour.
  • Exceptional attention to detail and a proactive, solution-oriented mindset.
  • Passionate about curating memorable experiences that reflect Scotland’s elegance and cultural richness.
  • Calm under pressure with strong time management and organisational skills.
  • About The Scotsman Hotel:
    Formerly home to The Scotsman newspaper, The Scotsman Hotel is a landmark luxury hotel in Edinburgh, offering a seamless blend of Scottish heritage and modern sophistication. With panoramic views of the city, bespoke service, and one-of-a-kind event spaces, The Scotsman continues to set the standard for refined hospitality in Scotland

    What is in it for you?

    As part of Scotsman Hospitality, you will have access to the following benefits that include:

  • Managment bunus scheme
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 30% off of food and cinema tickets in all of our venues across Scotland.
  • Hotel and Apartment discounts.
  • Access to Scotsman Perks Benefits Portal.
  • Staff meals on duty.
  • Flexible working opportunities.
  • Career development through our Scotsman Steps training programme.
  • The Process:

    If you think this is the role for you then apply now and a member of the venue team will be in touch.

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    * Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.

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