Customer Success Manager – Conferences

Insurtech Insights; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders. The ideal candidate will have a bachelor's degree in business administration and 2-5 years of marketing experience, alongside strong communication and project management skills. This position is based in the office with no remote work opportunities.

Benefits

Operational experience in a start-up

Unlimited growth potential

Travel opportunities to conferences

Training to boost transferable skills

Inspiration and guidance from a high-performing team

Qualifications

• 2-5 years of marketing experience required.
• Strong interpersonal and communication skills are a must.
• Excellent time management and prioritization skills needed.

Responsibilities

• Manage and ensure seamless delivery of conference operations.
• Deliver exceptional customer experience to sponsors.
• Collaborate with stakeholders to achieve conference goals.

Skills

Excellent communication skills

Project management

Critical thinking

Analytical abilities

Time management

Interpersonal skills

Education

Bachelor’s degree in business administration or related field

Tools

Canva

LinkedIn

Excel

Job description

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders. The ideal candidate will have a bachelor's degree in business administration and 2-5 years of marketing experience, alongside strong communication and project management skills. This position is based in the office with no remote work opportunities.