Customer Service Representative jobs in Grande-Bretagne

Company: Finning (UK) Ltd  Number of Openings: 1  Worker Type: Permanent

Are you a proactive and driven sales professional with a passion for customer engagement and revenue growth? We are looking for an Inside Sales Representative to join our Product Support team where you will play a key role in driving parts and service revenue through strategic customer outreach and relationship building. This is a fantastic opportunity to work in a fast-paced environment, supporting our regional sales efforts and making a real impact on our business. This position is based in either our Leeds or Glasgow office, with occasional travel between the two locations.

• Incremental Sales Growth
  Proactively follow up on service and preventative maintenance reports to quote remedial repairs and identify other revenue-generating opportunities.

• Inspection Follow-Up
  Engage with leads generated from FinCam inspection technology and other inspection reports to convert opportunities into sales.

• Personal Development & Collaboration
  Attend regional meetings and collaborate with the regional sales team to enhance your knowledge and contribute to team success.

• Lead Generation & Customer Engagement
  Maintain a regular call cycle with shared accounts, support field sales reps, process orders, and promote relevant campaigns and promotions.

You will also be accountable for:

• Quoting and offering tailored solutions to customers

• Following up on unconverted quotes

• Maintaining accurate records in the CRM system

• Building strong relationships with internal teams and external customers

• Promoting all aspects of Finning's parts and service offerings

• Proven experience in a proactive outbound B2B sales environment

• Professional and confident telephone manner

• Strong interpersonal, organisational, and customer service skills

• Innovative and creative problem-solving abilities

• Self-motivated with a strong drive to succeed

• Collaborative mindset with cross-departmental engagement

• High attention to detail and accuracy

• Familiarity with CRM systems and ability to track customer interactions

• Strong PC skills and adaptability to new systems

In addition to a competitive salary, bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from:

• A comprehensive benefits package

• A supportive and collaborative work environment

• Opportunities for professional growth and development

At Finning, we believe in fostering a culture of innovation and performance. We offer a supportive environment where your contributions are valued, and your professional growth is encouraged. If you are ready to take on a challenging and rewarding role, we want to hear from you.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.