Customer Support Specialist (German & English) in Sofia, Bulgaria

Velenosi&Meredith; City Of London; On-site; GBP 20,000 - 27,000; Full time

Job summary

A leading digital entertainment platform is seeking a Customer Support Specialist fluent in German and English to provide non-voice customer support in Sofia, Bulgaria. The role offers a competitive salary, paid training, and the opportunity to work with a diverse, international team. Candidates should be tech-savvy and focused on customer satisfaction. Apply now to make an impact in online entertainment.

Benefits

Competitive salary package

Paid training

Health insurance

Bonuses for late shifts

Qualifications

• C2/native German language skills required.
• B2+ level in English is a must.
• Experience in non-voice customer support preferred.

Responsibilities

• Handle non-voice customer support via chat and email.
• Assist customers with issues related to a digital entertainment platform.
• Communicate effectively in both German and English.

Skills

Fluent in German

Fluent in English

Customer support skills

Technical proficiency

Job description

Hiring: Customer Support Specialist(German & English) -Sofia, Bulgaria

Join a top international team supporting a leadingdigital entertainment platform!
Were looking for fluentGerman speakersto handlenon-voice customer support(chat & email) inSofia.

Location:On-site in Sofia, Bulgaria
Languages:German (C2/native) + English (B2+)
Shifts:Morning, Late, or Night (transport & bonuses for late hours)
Type:Full-time (Part-time options available)

What's in it for you:

• Competitive salary packagewith attractive bonuses
• Paid training + 1 week of nesting
• 14 salaries/year + health insurance
• Work with a multicultural, fast-growing team

Perfect for tech-savvy, customer-focused professionals ready to grow their career!

Apply now and make an impact in the world of online entertainment!

Contact: [e-mail]