Customer Service Representative jobs in United Kingdom

Commercial Manager - Social Housing

Location: London (Hybrid with site visits)

Salary: £75,000 - £100,000 per annum

Contract: Permanent

We are looking for an experienced Commercial Manager to join a leading housing services organisation in London. This is a permanent position paying £75,000 - £100,000 with hybrid working and regular site visits. You will oversee commercial operations across housing contracts, manage a commercial team, and ensure financial performance and compliance while supporting growth within the social housing sector.

• Oversee applications for payment, ensuring contract conditions are applied correctly
• Lead and mentor the commercial team, providing training and development
• Provide commercial advice to clients and present clear options and solutions
• Manage preparation and submission of applications for payment and variations
• Produce monthly reports on cost, progress, and performance
• Resolve disputes, claims, and queries between clients, contractors, and suppliers
• Control project budgets and ensure delivery to agreed standards and timescales
• Implement and maintain robust commercial processes and controls
• Negotiate contracts, prices, and variations with clients and subcontractors
• Review tender documents, bills of quantities, and commercial frameworks
• Identify risks and opportunities, providing guidance on mitigation strategies
• Support business development and strategic growth initiatives

• Degree or HNC in Commercial Management or Quantity Surveying
• 3+ years' experience as a Commercial Manager in the housing sector
• Strong background in social housing maintenance contracts (essential)
• Strong knowledge of Schedule of Rates (SoR)
• Proven leadership skills with experience mentoring commercial teams
• Excellent analytical, negotiation, and communication skills
• Strong financial management skills with attention to detail
• Proficient in Microsoft Office including Excel and Teams

• £75,000 - £100,000 salary depending on experience
• Permanent role with hybrid working and site visits
• Opportunity to shape commercial strategy in a respected housing organisation

This is an excellent opportunity for a driven Commercial Manager with a strong social housing background to step into a senior role. If you're looking for a new challenge where you can make a real difference and earn a competitive package, we'd like to hear from you