Vehicle Service Advisor

Perfect Placement; Church Village; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading automotive dealership in Church Village is seeking an experienced Service Advisor to enhance their Service Department. The ideal candidate will have a proven ability to communicate effectively with customers while upselling relevant services. This position offers a starting salary of up to £28,570, additional bonuses, and excellent career prospects in a well-established local business.

Benefits

Starting salary up to £28,570

Uncapped monthly bonus

22 days annual holiday plus bank holidays

Full manufacturer-accredited training

Company pension scheme

Career prospects

Qualifications

• A working experience within a Service Advisor role.

Responsibilities

• Professionally communicate with customers about service and repair work required.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs and timescales.

Skills

Customer Focused

Excellent communicator

Ability to upsell on service work

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotivedealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Pontypridd area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Starting salary up to £28,570 per annum.
• Uncapped targeted monthly bonus of £650, with some employees overachieving this amount.
• Various bonus schemes, such as an accelerating % of upsell, service plan sales at £15 each, a CSI name drop worth £5 each, and a quarterly CSI bonus.
• Overtime is paid at an enhanced rate of time and a half.
• 22 days annual holiday allowance plus the 8 bank holidays, which will increase to 25 days after 3 years of service.
• Full manufacturer-accredited training is provided.
• Staff discount scheme and family and friends benefits.
• Company pension scheme.
• Fantastic long-term career prospects with a local business operating for over 60+ years.

Requirements

• A working experience within a Service Advisor role.
• The ability to upsell on service work and service plans.
• Customer Focused and an excellent communicator.
• Familiarity with using Motor Dealership Database Software.

Duties

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs of repairs and timescales of work due to be completed.
• Other ad‑hoc duties as the role requires.

Monday to Friday only! Business opening hours are 7:00am to 6:00pm, with shifts to be completed between these times.

For your hard work, our client is offering a salary of up to £28,750 with OTE of circa £36,550.

To apply for this Service Advisor position, please forward your CV to Harry Woodcock quoting the job reference number or call our office for a chat about this position.