Customer Service Adviser jobs in United Kingdom
Client Service Specialist - Healthcare
Howden Group Holdings
Customer Service Specialist (Bristol)
Motability Operations Ltd
Quest Apprenticeship – Customer Service Specialist
FirstGroup Internal
Discover more opportunities than anywhere else. Find more jobs nowCustomer Service Specialist - Point of Sale (Hybrid)
Zopa Bank Limited
Connect with headhunters to apply for similar jobsClient Service Advisor/Receptionist
Ison Harrison Solicitors
Client Service Advisor - Commercial Insurance
Aon
Site Services Engineer - Mechanical
NRL Recruitment
Shift Maintenance Electrician
Alex Young Recruitment Limited
Plastic Injection Mould Toolmaker
Advanced Technical Recruitment
Engineer Mechanical
Caithness Voluntary Group
Mechanical Engineer
Aldwych Consulting Ltd
Mechanical Engineer
Aldwych Consulting
Customer Service Specialist
Job summary
A leading diagnostics company in Abingdon seeks a Customer Service Specialist to provide exceptional service, manage inquiries, and liaise with laboratories. Ideal candidates have strong communication skills and experience in a customer-oriented role, preferably within a healthcare setting. Competitive benefits are offered, including a pension scheme and private healthcare.
Benefits
Qualifications
- Experience in customer service, ideally in a scientific or healthcare environment.
- Strong ability to prioritise workload and deliver quality service.
Responsibilities
- Manage customer queries through multiple channels.
- Coordinate servicing of drug and alcohol testing devices.
- Act as a liaison between laboratories, service providers, and customers.
Skills
Tools
JOB DESCRIPTION:
Abbott Toxicology is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry-leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
We are recruiting for a Customer Service Specialist to join our Customer Operations team in Abingdon. In this role, you’ll be at the forefront of delivering exceptional service to our customers, ensuring every interaction is handled with care, professionalism, and a “Right First Time” approach. You’ll manage customer queries through multiple channels, coordinate the servicing of drug and alcohol testing devices, and act as a key liaison between laboratories, service providers, and customers.
We’re looking for someone with excellent communication and problem-solving skills, a strong ability to prioritise workload, and a customer- and quality-focused mindset. Experience in customer service, ideally in a scientific or healthcare environment, is preferred. Proficiency in Microsoft Office is essential, and experience with Salesforce and Sage is advantageous.
This is a fantastic opportunity to become a valued member of a highly skilled team in an innovative market, you can shape your career as you help Abbott shape the future of healthcare. You’ll be part of a team that’s committed to continuous improvement, collaboration, and delivering positive outcomes for our customers.
As you’d expect from a global healthcare company, Abbott offers health, wellbeing and financial benefits that help provide security for you and your family. We offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, share ownership scheme, private healthcare, life assurance and much more.
Key Details:
- Job Family: Customer Service
- Division: TOX ARDx Toxicology
- Location: United Kingdom > Abingdon : 21 Blacklands Way
- Work Shift: Standard
- Travel: No
- Medical Surveillance: No
- Significant Work Activities: Keyboard use (greater or equal to 50% of the workday)
Note: The base pay for this position is not specified, and may vary by location.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.