Service Advisor

Perfect Placement; Chippenham; On-site; GBP 30,000; Full time

Job summary

A leading automotive recruitment agency is seeking a high-performing Service Advisor in Chippenham. The role demands excellent customer service skills and experience in a service environment. Responsibilities include customer communication, job card management, and providing cost estimates. A competitive salary of £30,000 plus benefits is offered.

Benefits

Performance related bonus of £3,000+

30 days annual leave including bank holidays

Workplace pension scheme

Career development opportunities

Qualifications

• Working experience within a Service Advisor role is required.
• Ability to upsell on service work and service plans is essential.
• Excellent communication skills and customer focus are needed.

Responsibilities

• Communicate with customers about service and repair work required.
• Produce Job Cards on in-house computer systems.
• Advise customer on estimated costs of repairs and timescales.

Skills

Customer Focused

Excellent Communication

Ability to Upsell

Experience in Service Advisor Role

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive approved Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Chippenham area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Starting basic salary £30,000+ per annum, pending experience and current earnings
• Performance related bonus scheme of £3,000+ per annum.
• 30 days annual leave (including the bank holidays).
• Workplace pension scheme.
• Access to brand-accredited training and genuine career development and progression.
• Fantastic career prospects with a long-standing local car dealer group.
• Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 2 Saturdays, 8:00am-1:00pm.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £33,000.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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