Service Advisor

Career Choices Dewis Gyrfa Ltd; Coychurch; On-site; GBP 32,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor in Coychurch, UK. The ideal candidate will possess previous experience in a service advisor role and demonstrate exceptional customer service skills. Benefits include a starting salary up to £27,500, performance bonuses, and extensive training, all within a reputable car dealer group with over 90 years in the industry.

Benefits

Starting salary up to £27,500 per annum

Access to monthly performance-based bonus

24 days annual leave plus bank holidays

Company pension scheme

Access to full manufacturer-accredited training

Qualifications

• A working experience within a Service Advisor role.

Responsibilities

• Professionally communicate with customers about service and repair work.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs and timescales.

Skills

Customer Focused

Excellent Communicator

Ability to Upsell Service Work

Experience with Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive franchise-approved car dealer group who are recruiting for a Service Advisor to assist in their busy Service Department in the Bridgend area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Starting salary up to £27,500 per annum.
• Access to a monthly performance-based bonus of £200-300 per month and a CSI quarterly bonus of circa £400 per quarter.
• Overtime paid at time and a half rate.
• 24 days annual leave plus the 8 bank holidays.
• Access to full manufacturer-accredited training.
• Company pension scheme as well as various company benefits.
• Fantastic career prospects with a reputable car dealer group that has been operating in South Wales for over 90 years.
• Working hours are 8:30am-5:00pm Monday to Thursday and 8:30am-4:00pm Friday.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

How to apply

For your hard work, our client is offering a salary of up to £27,500 with OTE of circa £32,000. To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock, quoting the job reference number or call our office for a chat about this position.

About us

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