Service Advisor

Octane Recruitment Ltd; Greater London; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading recruitment agency in automotive is seeking a Service Advisor for a dealership in Camden, Greater London. The role involves booking customer vehicles for servicing while providing high levels of customer service. Candidates should have at least 2 years’ experience in the motor trade, a confident manner, and familiarity with dealership systems. Attractive salary and benefits package offered.

Benefits

Competitive salary

Company pension scheme

Qualifications

• At least 2 years’ experience in a motor trade or car dealership as a Service Advisor.
• Ability to maintain high customer service standards dealing with high volumes.
• Previous experience in a dealership system preferred.

Responsibilities

• Interact with customers to book vehicles into the workshop.
• Advise customers on cost, timescale and next steps for their vehicle.
• Maintain high standards of customer service.

Skills

Customer service skills

Motor trade experience

Confidence

Teamwork

Tools

Pinnacle

Kerridge

Job description

Overview

Service Advisor Vacancy – Camden

Salary: Upto £34,000 Basic OTE £40,000 + company benefits

Working Hours: Monday - Friday 8am - 6pm, Saturday mornings on a rota

We have a new vacancy for a Service Advisor for my client’s Main dealership in Camden. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role.

• Fantastic benefits package that includes:
• Competitive starting salary
• Company pension scheme

Role

This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen. The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service.

Responsibilities

• Interact with customers to book vehicles into the workshop, understand requirements, and advise on cost, timescales and next steps.
• Maintain high standards of customer service in a busy dealership environment.

Requirements

• The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
• Have a steady work history
• At least 2 years’ experience working within the motor trade / car dealership as a Service Advisor
• Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
• Looking for a confident, friendly and professional individual with a strong customer service background.

All applications will be treated with the utmost confidentiality.

Consultant: James Lynam

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.