Customer Care Manager jobs in United Kingdom
Gallery Manager / Sales Manager
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Sales Executive
Job summary
A leading motors retailer in Northern Ireland is seeking a Sales Executive at their Portadown site. The role involves providing exceptional customer service from enquiry to delivery, achieving sales targets, and handling vehicle sales, finance, and accessories. Ideal candidates have at least two years of car sales experience and excellent IT skills. This position offers a basic salary of £24,000 with potential earnings up to £50,000.
Benefits
Qualifications
- Minimum of two years car sales experience.
- One year customer service/sales experience in retail.
- Excellent IT skills for administration duties.
- Clean valid driving licence required.
Responsibilities
- Ensure consistent excellent customer service.
- Act as the point of contact for customers through the sales process.
- Achieve targets in used vehicle sales, finance, and accessories.
Skills
Shelbourne Motors is renowned as being one of the most progressive motors retailers in Northern Ireland & proudly supplies vehicles to hundreds of customers every month offering an industry leading customer experience. At Shelbourne Motors, we are committed to finding individuals who not only have the right skills but who elevate our customer experience and share our passion for innovation, integrity, and service excellence. We ensure that every new team member is a perfect fit for their role, equipped to contribute to our shared vision of growth and success. We’re not just hiring for today – we’re building for tomorrow, one exceptional hire at a time.
We are currently recruiting for a Sales Executive at our Portadown site.
Salary: £24,000 basic with an opportunity to earn an uncapped salary of £50,000.
Location: 334 Tandragee Rd, Portadown, Craigavon BT62 3RB
Hours of work:
- Core hours of work are:
- Monday 8.45am-5.30pm
- Tuesday 8.45am-5.30pm / 8.00pm (one late night to 8.00pm on Tuesday or Thursday)
- Wednesday 8.45am-5.30pm
- Thursday 8.45am-5.30pm / 8.00pm (one late night to 8.00pm on Tuesday or Thursday)
- Friday 8.45am-5.30pm
Plus alternate Saturday 9.00am-3.00pm
In respect of working Saturday 9.00am - 3.00pm you will be entitled to one day off (time in lieu TIL) to be taken in the following month.
As a Sales Executive you will be responsible for ensuring that the excellent customer service we provide is offered consistently & that the needs of our customers are listened to and delivered upon in the most professional & enthusiastic manner possible. From initial enquiry right through to customer delivery you will be the point of contact for our customer keeping them up to date & following up accordingly in line with the sales processes.
While continually offering an outstanding level of service you will ensure that you are achieving your targets & penetrating opportunities in used vehicle sales, finance, insurance, paint protection & accessories.
Ideally you will have a minimum of two years car sales experience and one year’s customer service / sales experience gained in a retail environment e.g. vehicle sales, furniture, electronics or mobile phones. Excellent IT skills are essential in order to carry out the necessary administration within this role. The ability to follow process accurately is essential in order to be successful in this role. You must also hold a clean valid driving licence.
- Car Sales
- Customer Service
- Customer Care
- 30 days annual leave
- Employee Referral Programme
- Long Service Awards
- Company Events
- Free parking
- Employee Discounts
- Company Car (T&C's apply)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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