Customer Care Manager jobs in Großbritannien

- Spider is advertising on behalf of a building services contractor who are looking for an Account Manager to join the team, fully office based in Basildon, Essex. Whether you are seeking a full-time or part-time position, this could be your next step in your career!

Why them – They are a family run, well-established leader in delivering building, electrical and fire protection services, renowned for their extensive client base and trusted reputation within the NHS and public sector. With decades of successful partnerships, they offer a platform for ambitious account managers to leverage a wealth of existing relationships and frameworks.

• Competitive Salary: base salary of £30,000 per annum (pro-rata for part-time). On Target Earnings uncapped for high performers
• Holiday: 28 days including bank holidays
• Workplace Pension Auto-Enrolment Scheme
• Company mobile phone
• Opportunities for professional development and career progression, first class training and support, supportive, agile, and innovative team culture
• Office-based role (no remote/flexible working)

As the Account Manager, you will engage with a rich portfolio of longstanding clients and explore new business opportunities within the NHS and public sector. Working days are Monday–Friday (full time 8:30–4:30; part-time days/hours to be agreed).

• Proactively identify and pursue new opportunities within our existing client base.
• Leverage established NHS and public sector frameworks to secure new business and strengthen client engagement.
• Build and nurture long-term relationships with key stakeholders, ensuring client satisfaction and loyalty.
• Collaborate with internal teams to deliver bespoke solutions that exceed client expectations.
• Maintain a robust pipeline and consistently meet growth targets.
• Provide regular and insightful client feedback to inform our service development.
• Cleanse and update our CRM system as part of daily research and interactions with clients.

You will bring proven experience in account management, business development, or sales. Exposure to the NHS or public sector would be advantageous. You will be a results-oriented professional familiar with public sector frameworks or procurement processes, and proficient in CRM systems and data administration. You are an exceptional communicator, comfortable engaging face-to-face with clients and stakeholders. You must be able to travel to the Basildon office daily as this is a fully office-based position with no remote working opportunities.

If you have the relevant skills and experience for the Account Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. You may be required to fill out an online assessment to support your application. If you require any reasonable adjustments such as access or information in an alternative format, please inform us so we can make the appropriate adjustments.

Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.

Keywords: Account Manager, Sales Manager, Business Development, Business Development Manager, Sales Management, Account Management, Sales, BD, Sales Executive