Account Manager - Medium

ECS Resource Group Limited; Birmingham; On-site; GBP 55,000 - 70,000; Full time

Job summary

A leading resource group in the UK is seeking an Account Manager to develop and maintain strategic relationships with clients. The role involves maximizing business development and retention of revenues. The ideal candidate will have experience in telecommunications and IT services. The position offers a competitive salary package including basic pay, bonus, and car allowance, and is fully remote.

Responsibilities

• Develop strategic relationships within existing clients.
• Build and maintain relationships to maximize new business.
• Be fully accountable for activity and results.

Skills

WLR/SIP/NGN and associated tariffing

Data connectivity

UCaaS/PBX

CCaaS/Contact Centre

Hosted Managed Services

IT Services -MS365, security, backup

Mobile devices management

Job description

Overview

Account Manager

Salary: £55k basic + £15k bonus + £6k Car allowance

Location: Remote

Responsibilities

You will be responsible for developing strategic relationships within existing clients. You will need to build and maintain these relationships, and those with end users, in order to gain an understanding of the client's business and to maximise the development of new business and retention of existing revenues. You will be fully accountable for activity and results within your base.

Desirable Criteria

• WLR/SIP/NGN and associated tariffing
• Data connectivity (DSL, FTTC, EoFTTC, EFM, leased line, P2P, MPLS, SDWAN)
• UCaaS/PBX
• CCaaS/Contact Centre
• Hosted Managed Services, Private Cloud, Public Cloud
• IT Services -MS365, security, backup, DR/DRaaS
• Mobile devices, voice and data composites