Customer Care Manager jobs in United Kingdom
Customer Service Advisor Weekends & Evenings inc
Adecco
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Sainsbury's
Christmas Customer Advisor - Zone A
Boots Opticians
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2022 - Chief Operating Office
Customer Advisor – Argos (in Sainsbury’s)
Sainsbury's
Client Services Manager
Thinking Search Ltd
Customer Relations Manager
RCH Care Homes
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Customer Service Advisor Weekends & Evenings inc
Job summary
A leading global organisation is seeking a Customer Service Advisor in Corby. In this role, you will deliver exceptional service across channels, resolve issues, and support customer needs. This temporary position offers potential for permanent employment, with a focus on professional growth. A positive and proactive mindset is essential, along with experience in customer service.
Benefits
Qualifications
- Experience in a customer service role is essential.
- Candidates should possess strong communication skills.
Responsibilities
- Deliver exceptional customer service across multiple channels.
- Resolve customer issues with empathy and efficiency.
- Collaborate with departments for service delivery.
- Identify sales opportunities through effective questioning.
- Process returns and refunds accurately.
Skills
Customer Service Advisor - Temp to Perm Opportunity
Location: Corby, NN17 | Start Date: 13th October | Type: Temporary ongoing with potential to become permanent
Schedule: Saturday & Sunday 7:00am-3:15pm, plus Wednesday to Friday 8:00am-9:00pm. Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm. Post-training: Rotating shift system based on business needs.
Salary: £12.31/hour for the first 12 weeks; £13.01/hour thereafter. Additional shift bonuses available for evenings, weekends, and night shifts.
A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed.
- Deliver exceptional customer service across multiple channels (phone, email, live chat)
- Resolve customer issues and complaints with empathy and efficiency
- Collaborate across departments to ensure smooth service delivery
- Identify opportunities and leads for sales teams through effective questioning
- Process returns, credits, and refunds accurately
- Support customers in their preferred communication channel
- Experience in a multi-channel customer service environment
- Excellent communication and organisational skills
- Proactive, adaptable, and solution-focused mindset
- Strong attention to detail and ability to work under pressure
- A genuine passion for helping customers
- Shift bonuses for evenings, weekends, and night work
- Holiday entitlement: 24 days + 8 bank holidays (April-March holiday year)
- Enhanced overtime rates
- Bank holiday working required (minimum 2 per year)
- Wellbeing and family-friendly policies, including:
- Support for ongoing health conditions
- Neurodiversity assessments and post-diagnostic support
- Women’s health support (fertility, menopause, endometriosis)
- LGBTQ+ inclusive healthcare options
This role offers real potential to become permanent and grow within a company that values its people, promotes from within, and invests in your development.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
- Job Title: Customer Service Advisor
- Company: Adecco
- Location: Corby, Northamptonshire
- Posted: Sep 29th 2025
- Closes: Oct 30th 2025
- Sector: Customer Services
- Contract: Temporary
- Hours: Full Time
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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