Corporate Social Responsibility jobs in United Kingdom

We are looking for an Apprentice Site Operative to join our amazing school. You will learn through a structured apprenticeship programme with on-the-job training and mentorship from skilled site colleagues across our Trust. This is a great opportunity to gain a recognised qualification in facilities and maintenance and kick start your career.

• Assist with basic maintenance tasks (e.g. minor repairs, painting, furniture movement/replacement) under supervision/ in line with agreed risk assessments.
• Support the Site Supervisor in identifying maintenance issues across the school site and reporting these appropriately.
• Take utility meter readings as directed and report unusual usage or potential issues to the Site Supervisor.
• Support daily water fountain hygiene checks and help replenish hygiene consumables (e.g. soap, toilet rolls, hand towels)
• Assist with basic grounds and site checks, including reporting any concerns relating to trees or outdoor areas to the appropriate team
• Support the wider Trust site team with day-to-day duties, as required, to build skills and experience.
• Carry out tasks as directed within the agreed plan of work
• Support the locking and unlocking of buildings and gates, under supervision, ensuring site security procedures are followed.
• Assist in ensuring safe access to buildings during adverse weather conditions, including snow clearing and gritting of essential pathways
• Maintain awareness of pupil safety and safeguarding while undertaking duties, reporting concerns immediately.
• Clean designated areas as directed, including toilets and shared facilities, ensuring they are kept clean, safe, and hygienic.
• Assist with general cleaning tasks such as dusting, sweeping, mopping, vacuuming, and cleaning internal glass surfaces.
• Use powered equipment as appropriate and ensure that relevant H&S regulations are always adhered to.
• Use cleaning equipment and materials safely and appropriately, following training and H&S guidance.
• Support deep cleaning tasks during school closure periods.
• Maintain daily water fountain hygiene under supervision.
• Assist with regular site walk-arounds and inspections alongside the Site Supervisor.
• Learn and follow statutory guidance, school policies, and Trust procedures relating to Health and Safety.
• Report hazards, defects, and potential risks promptly.
• Support making areas safe (e.g. signage or barriers) under instruction.
• Attend and participate in required H&S, safeguarding, compliance training.
• Store equipment and materials safely, following COSHH guidance as trained.
• Participate in emergency and contingency planning exercises.
• Provide porterage services, receive deliveries, and transport items within the site.
• Support the preparation of rooms and halls for meetings/events/ activities, returning them to their original layout afterwards.
• Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE.
• Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion.
• Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions.
• Carry out health and safety checks in accordance with SOPs.
• Report the findings of health and safety checks in accordance with SOPs.
• Identify risks, hazards and threats to people, property and premises in accordance with SOPs.
• Act on the findings of health and safety checks in accordance with SOPs.
• Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits.
• Report on the actions taken in accordance with SOPs.
• Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs.
• Respond to customers’ queries and incidents in accordance with SOPs.
• Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation).
• Deal with complaints in accordance with SOPs.
• Keep customers informed of developments, issues and delays in accordance with SOPs.
• Apply policies in sustainability and corporate social responsibility in accordance with SOPs.
• Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs.
• Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs.
• Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering.
• Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.).
• Report the findings of premises and equipment inspections in accordance with SOPs.
• Carry out quality assurance checks in accordance with SOPs to ensure that FM services are delivered to the required standard.
• Deal with feedback or elevate issues beyond your level of authority in accordance with SOPs.
• Collect FM‑related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification.
• Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification.
• Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms.
• Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorisation, security marking, security access data, building security alarm systems (access, CCTV etc.).
• Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc.).
• Greet and treat visitors in accordance with SOPs.
• Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g. food preparation areas, control rooms, compactors and refuse areas).
• Support others through the provision of reception services, events organisation, hospitality and catering, room set‑up and restoration in accordance with SOPs and the task specification.
• Report issues and problems in accordance with SOPs.
• Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs.
• Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs (e.g. access systems, temperature checks, repairs carried out).
• Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs (e.g. changing toner, changing batteries, replenishing stationery, PPM audits).
• Report the correct operation of FM buildings and equipment in accordance with SOPs.
• Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs.
• Complete and keep up-to-date personal development plans.
• Keep FM-related skills up-to-date.
• Keep FM-related knowledge up-to-date.
• Manage customer expectations in accordance with SOPs and organisational expectations.
• Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organisational expectations.
• Support the project team constructively and in a way that engenders positive relationships in accordance with organisational expectations.
• Report on the extent that objectives have been met and escalation of any issues in accordance with organisational expectations.

• Engl (grade Level 1)
• Maths (grade Level 1)
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Logical
• Team working
• Initiative
• Physical fitness

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Other requirements: Enhanced DBS Check. Applicants must be 18+ as there may be element of lone working at times.

Generous pension scheme + wide range of benefits and discounts available.