Customer Care Assistant jobs in Grande-Bretagne

Whipps Cross University Hospital is looking to recruit a Maternity Healthcare Support Worker (HCA) Band 3 who will work in the Delivery Suite at Whipps Cross. This post is open to individuals who are both experienced Maternity Healthcare Support Workers or those new to care. Individuals that are new to care will receive support to complete the Band 3 competencies and progress into a Band 3 role within six months upon successful completion of all required competencies.

• Routine maternal observations (e.g. monitoring vital signs)
• Undertaking limited range of delegated clinical care duties (taking blood pressure, recording ECG, MRSA screening)
• Assisting with personal care and mobility
• Supporting patients’ and newborn nutritional and hydration needs
• Strong teamworking and communication skills are essential to ensure the comfort, wellbeing, and safety of our patients.

An excellent communicator, they have experience of working in a team, to ensure the comfort, wellbeing and safety of our patients. The post holder will be required to work within a challenging clinical environment and may undertake shift work which may include nights and weekends. The post holder will be an integral part of the midwifery team actively taking part in meeting the needs of patients and of the service in accordance with agreed standards under direct supervision of the registered nurse. The post holder will continue to develop essential competencies though training and practice to ensure safety and quality are the priority.

This post attracts individuals who are new to care. You will receive support to complete the Band 3 competencies and progress into a Band 3 role within 6 months upon successful completion of all required competencies; until then, you will be placed at a Band 2 salary.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

PLEASE NOTE – WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post - Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

As part of the recruitment process for this post, candidates will be required to complete an online literacy and numeracy test and only if they pass will they be invited to a formal interview.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

This advert closes on Tuesday 23 Sep 2025